Did anyone have Amex cover the third year of a damaged phone under the conditions of AppleCare+? Amex rep says Amex will cover third year but only mirrors the warranty that came originally with the phone. My thinking is AppleCare+ was added to the first year warranty by adding accident protection. Both phone and AC+ was purchased with Amex. I'm replacing a 5s with cracked screen and poor battery performance with a new phone and it would be nice if Amex mirrored the AppleCare+.
So has anyone had Amex pay for broken screen damage in the third year?
So has anyone had Amex pay for broken screen damage in the third year?