An apple Genius told me upgrading your hard drive will void warranty????

EAH22

macrumors member
Original poster
Jul 12, 2006
74
0
Huh, I was under the impression you can upgrade your hard drive and memory on your macbook and not void you warranty, I also could have sworn that it was posted on the apple website or the manual or something.


Also the genius told me that if you installed a hard drive from another macbook (I had a macbook die on me so I just put the hard drive in from the dead one into the new one) that it would screw things up because it needs to have the firmware updated? Huh?? what if it had all the latest firmware updates, that doesnt make sense to me can someone shed some light on this. I have my old big macbook hard drive I want to install into my new macbook but I dont feel like doing a clean erase and install.

EDIT by using an old hard drive i mean using a hard drive that already has the mac os installed. So not clean installing.

Thanks :)
 

meepm00pmeep

macrumors 6502
Sep 20, 2006
279
0
Toronto
yah, the manual shows you how to install RAM so i know that won't void your warranty, i'm wondering about the HDD though... i wonder if it gets upgraded at the Apple store if it would void it though
 

suneohair

macrumors 68020
Aug 27, 2006
2,136
0
what is up with the geniuses these days?

I doubt it voids the warranty considering it is a user replaceable part. A good rule is to keep your original parts in case you need to get it serviced.
 

EAH22

macrumors member
Original poster
Jul 12, 2006
74
0
well... either way I cannot understand how switching a hard drive between macbooks would do anything. I am not saying that I am right, I would like someone prove me wrong or prove me right. When you install hard drive froma foreign macbook what the hell difference does it make, its a macbook.

Does the firmware install somewhere else besides the hard drive? Is that why it would make a difference. Honestly I do not understand how an update would not travel with the hard drive unless firmware updates somewhere else if that is the case I would love someone to shed some light on this:)
 

EAH22

macrumors member
Original poster
Jul 12, 2006
74
0
negatv1 said:
Nonsense. I bought a Hitachi 160gb for my macbook from newegg.com, no problems, no magic firmware needed.

What I mean is for example if you took your hard drive out of your macbook and stuck it in a new macbook. The genius told me that it would be messed up but I have done it before and it ran fine, but the macbook I had did die on me so I just want to make sure that wasnt the reason for it.
 

Nuc

macrumors 6502a
Jan 20, 2003
798
6
TN
If you go to apples support website you will see a manual on how to replace your HD Link. The genius is full of crap.... Hell print this out and take it to him. Then he won't be telling other people that it voids the warranty.

Read the top of the pdf and this will answer you questions..

Nuc
 

Eidorian

macrumors Penryn
Mar 23, 2005
29,085
290
Indianapolis
I've seen a rash of Apple Geniuses getting warranty info majorly wrong lately. If it's a DIY part you're not going to void your warranty unless a piece of third party hard is the culprit to damaging the hardware. That or you fudge up the installation.

http://www.apple.com/support/diy
 

EAH22

macrumors member
Original poster
Jul 12, 2006
74
0
Nuc said:
If you go to apples support website you will see a manual on how to replace your HD Link. The genius is full of crap.... Hell print this out and take it to him. Then he won't be telling other people that it voids the warranty.

Read the top of the pdf and this will answer you questions..

Nuc
Thanks, I will print it out for him and put in bold letters PWNED.

He was cool and replaced it for me anyway, but I dont like being told BS.




EAH22
 

bob5820

macrumors 6502a
I believe that in most states when it comes to warranties the OEM would need to show that the part the user installed was responsible for the failure. This would be like Chevy not honoring your warranty because you put in an after-market radio. A similar discussion came up on a car forum I used to read about installing after-market engine mapping chips and if they voided your warranty. The consensus was that the dealer would need to prove that the chip caused the malfunction.
 
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