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an email for Steve Jobs

V

votive

macrumors newbie
Original poster
Dear Steve,

Once again MobileMe email is down. I can't get my email and have no idea what's happening to my messages. I've been to the support site and it tells me the soonest a chat representative will be available is 155 minutes [no joking].

When are you going to start providing proper technical support to people who have supported your company over the years and have paid for a service that is not working reliably? Things are seriously broken right now; please can you provide a clear explanation as to how you are going to fix them and a time frame within which this is going to be done.

Yours sincerely,

A still (amazingly so) loyal customer (but not for much longer)
 
I think we should all lay off the e-mailing Steve Jobs about our problems with Mobile Me. It's not as though he doesn't know there's a problem. Did you not see his e-mail admitting the mistake of launching so many services at once and that Apple is pretty much focusing a large amount of resources on MobileMe alone? This is what we Apple gets for being so amazing 99% of the time and what we get for forgetting that it's the first generation of a new technology. Apple is not immune to Microsoft-like screw ups.
 
I like how when people have problems they pin them on one person like that person did it all on their own just to annoy that customer.
Lay off, there are a lot of people at Apple and I'm sure they know when things aren't working.
 
Xander562 said:
I think we should all lay off the e-mailing Steve Jobs about our problems with Mobile Me. It's not as though he doesn't know there's a problem. Did you not see his e-mail admitting the mistake of launching so many services at once and that Apple is pretty much focusing a large amount of resources on MobileMe alone? This is what we Apple gets for being so amazing 99% of the time and what we get for forgetting that it's the first generation of technology and Apple is not immune to Microsoft-like screw ups.
Click to expand...

You don't seriously think that Jobs actually reads all these emails, do you?
 
You're not alone with these MobileMe issues, so emailing Steve isn't necassery the most effective solution.
 
I like how you call him "Steve". I know that his name but its just funny, it makes you sound like you know him personally.
 
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