An out-of-warranty replacement

Discussion in 'iPhone' started by j33buz, Aug 20, 2011.

  1. j33buz macrumors newbie

    Joined:
    Jul 26, 2010
    #1
    Hi guys,

    I just called Apple to organize an out of warranty replacement for my iPhone 3g. I just have 2 quick questions I was hoping somebody could answer. I have replaced the front casing on the iPhone myself (screen, LCD, front cover). Is it still eligible for replacement? Also, it is jailbroken and the baseband is 6.15, but it will not turn on or sync with iTunes so I dont think this will be an issue?

    Does anybody know ?

    Thanks a lot for the help.
     
  2. dave006 macrumors 68020

    Joined:
    Jul 3, 2008
    #2
    Sure since you are going to pay the Out of Warranty fee, it just needs to look like an iPhone or a stack of iPhone parts.

    You already have no warranty to void so your front repair or the jailbreak don't play any roll in the decision.

    Dave
     
  3. j33buz thread starter macrumors newbie

    Joined:
    Jul 26, 2010
    #3
    Awesome. Brilliant customer service so far from Apple! Extremely impressed :).

    Thanks for the reply :).
     
  4. cinek macrumors 6502

    Joined:
    Mar 12, 2011
  5. dave006 macrumors 68020

    Joined:
    Jul 3, 2008
    #5
    The Out of Warranty fee varies by country, in the USA it is currently $199 for all models of the iPhone.

    Just a reminder, you have to give them the broken device so this does not work for lost or stolen iPhone replacement.

    For an additional $29.99 you are able to get Express Replacement Service (ERS) for iPhone is a service option that is designed to reduce the amount of time you are without an iPhone. Normally, when requesting mail-in service, you must first send your iPhone to Apple before receiving a replacement. With ERS, Apple will ship you a replacement iPhone as soon as you request it, then you send your original phone to Apple. The replacement iPhone will be new or equivalent to new in performance and reliability.

    To avoid incurring a late fee, you must return your iPhone so that Apple receives it within 10 days of shipping the replacement iPhone to you (“Return Period”).

    Dave
     

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