An unknown error occurred (-23)

Discussion in 'iPhone Tips, Help and Troubleshooting' started by bjobes, Sep 4, 2008.

  1. bjobes macrumors regular

    Jul 21, 2008
    Does anyone know what this error is. It's coming up trying to update to 2.02 from iTunes.

    I've tried the normal reboot, reset, eject and etc already.
  2. bjobes thread starter macrumors regular

    Jul 21, 2008
  3. asdfasdfasdfasd macrumors newbie

    Jan 6, 2009
    this same error is happening for me. some people have said the firefox is not compatable with itunes, and to make sure that you have internet explorer set as your default browser, and have at least flash player 9. this didnt work for me, but is working for a lot of other people.:apple:
  4. kAoTiX macrumors 6502


    Oct 14, 2008
    Midlands, UK
    Firefox 3.0.6 latest with flash player 10 latest never seen this error in iTunes. Also never seen it with the older firefox 2 with latest iTunes. Firefox set as default browser.

    I'd guess that contacting apple about this error would be fruitless as iTunes says its unknown so how would apple know! lol
    hope you fix it.

    What OS are you on inc SP and what model iPhone do you have?

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