Hi Jordan-
With all due respect, your post is a very uninformed one. Like Grant said, no one has a Mac-based firmware updater. Furthermore, OWC has taken it upon themselves to develop one rather than make their customers wait for something that could take months or longer. Or never come out at all.
As far as the drives “being useless” w/out the firmware update- again, false claim. I have been using 4 OWC SSD RE’s SATA 2.0 ( 3Gb/s) for about 6 months now without a hiccup. Additionaly, they are the exact same speed today as the day I bought them. And yes, they are running on OS X.
Lastly, you state that OWC is trying to “deceive” it’s customers. Once again, untrue. They have been talking about the issue and all the aspects of the firmware for a while now- completely out in the open w/ nothing to hide. This is the opposite of deception.
Anyways, I really felt I need to reply to your post, Jordan, because it’s contents are completely false in every aspect and that, and that alone, is the only thing that may decieve OWC’s loyal customers.
This is a great company- one of the very best tech companies in the world without a doubt. OWC did not build it’s reputation of outstanding quality products and unsurpassed customer service by deceiving their customers. They’ve been in business for so long that if it were the case, we’d not be posting on this ‘OWC Blog.’
Regards,
Scott
I am uninformed? No… other companies still offer ways to update the firmware on the drive without the use of windows. It may not be a native OSX installer, but at least it can be done without having to send the drive out or partition valuable space just for the sake of updating FW. Look up Intel SSD’s and how you can update them for proof… so you tell me how I have to wait “months or longer” with other drives? Last I checked, I still can’t update any OWC drive on OSX, I can update other drives TODAY.. no waiting involved. Seems to me you are the uninformed one. Try looking around at the competition instead of blindly promoting your own product.
A drive that cannot be updated is useless in my opinion. Why put out the update to the firmware if it does nothing for the drive? What are the points of updating the firmware if the old one is “perfectly fine”
Lastly, you don’t find it deceptive that people are asking about how these drives function in a mac, and you make no mention at all about the ability to update the firmware? Let me give you the definition of deceive.
–verb (used with object)
1.
to mislead by a false appearance or statement
OWC is falsely appearing to be fully supported by OSX, and Grant has misled customers through his statements that OSX is fully supported. The inability to update the drive means it is NOT fully supported in OSX. This is clearly and definitive deception whether you want to admit it or not. Don’t try to deceive more people by still not admitting the root of the problem. If I have osx on my machine I CANNOT update the drives firmware, that you cannot argue, and by not admitting to the problem and instead trying to make it look like I am the liar, you are only further deceiving your customers.
