Wait 9 months for the next one then. Gen 1 products are always half the product of Gen 2.
If you think that "bragging rights" is something that will improve the user's life, you need to take a step back and review your own life.
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Angela Ahrendts Updates Retail Employees on Apple Watch and MacBook Launch Situation
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Wait 9 months for the next one then. Gen 1 products are always half the product of Gen 2.
If you think that "bragging rights" is something that will improve the user's life, you need to take a step back and review your own life.
Highly presumptive. Not an iPhone. Most other Apple products do not have the iPhone's release cycle.
-K
Sounds like a good idea, but some (like myself) would complain about the premium cost for a leather band in a color they don't want. I though about changing my order to the SS with sports band to get a better shipping date, but have decided to wait to get what I want or I might wait even longer to get the band I want which is currently marked unavailable.
Madnesss!!!
Yes! Such madness!!! We had to log in at the date and time provided to everyone and click a button! What is this sorcery?!?!?
I am happy to be receiving my watch on Friday, as outlined by apple weeks in advance.
"blunder of a launch"
Ridiculous.
Yes! Such madness!!! We had to log in at the date and time provided to everyone and click a button! What is this sorcery?!?!?
I am happy to be receiving my watch on Friday, as outlined by apple weeks in advance.
"blunder of a launch"
Ridiculous.
You clearly haven't read this thread before you posted that.
a /s
might serve you well. The post I replied to gave no indication of sarcasm. No I don't re-read the entire thread before commenting. This thread is up to 16 pages.No one has ever been on the no target list on from the MacRumors community. Carl Ichan, Steve, Scott Forstall have all taken flak for many things. Why do you treat Angela's flak any different. Is it because she is a woman and we are supposed to treat her differently than the men?
Equal treatment doesn't seem to be tolerated. Seems like were supposed to have some soft touch or majority guilt. You know, the check your privilege stuff. I think were supposed to nod, clap and say "good job" Angela as we drive off the cliff.
Is that right? Is that what is expected? The free pass?
Great post! You've managed to put things into perspective without bringing up starving children and getting everyone's back up.
Which is why you follow the thread for a bit to get a full context especially when you are just coming in on the conversation 300+ messages in.a /s
No one has ever been on the no target list on from the MacRumors community. Carl Ichan, Steve, Scott Forstall have all taken flak for many things. Why do you treat Angela's flak any different. Is it because she is a woman and we are supposed to treat her differently than the men?
Equal treatment doesn't seem to be tolerated. Seems like were supposed to have some soft touch or majority guilt. You know, the check your privilege stuff. I think were supposed to nod, clap and say "good job" Angela as we drive off the cliff.
Is that right? Is that what is expected? The free pass?
Secondly, I'm not treating anyone differently. I don't know what was going on with Scott Forstall. I don't pretend to. I'm not an Apple employee at any capacity. There was probably more to Scotts firing than simply a maps issue is my guess. Steve Jobs chose Tim Cook and not Scott Forstall to be CEO of Apple for a reason. Carl Ichan doesn't work for Apple....and Apple ultimately took Carl's suggestions and implemented them successfully. So....
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The late shipments and lack of supply together with the horrible Apple Watch launch is proof positive that Apple couldn't manage a phonebooth with a hand full of quarters. How many times have we heard '...exceeded our wildest expectations' or 'overwhelmingly positive response', etc.. In my opinion, the Watch and new MacBook were never ready for shipment and yet Apple played us for suckers.
Apple Customer since 1984 ~
Apple Customer since 1984 ~
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I stopped by my local Apple Store to check out the 12" rMB two days ago (the keyboard is much better than I expected). They had the iWatch displays on the floor. Not a single person was looking at them or asking any questions of the employees standing around the tables. The rest of the store looked perfectly normal, plenty of people at the Mac, iPad, etc. stations.
So I guess I'm not the only one who doesn't have the least bit of interest in Apple Watch!
Let me put it this way:
If I desire a classy expensive watch, I'd go for a Hublot, Patek Phillippe, Rolex, Audemars Piguet etc. Not a gold Apple Watch.
If I was after a watch with technology, I'd go for Casio, Seiko, Garmin whatever.
Apple watch will be a flop after the first hoopla and curiosity is over.
Yes! Such madness!!! We had to log in at the date and time provided to everyone and click a button! What is this sorcery?!?!?
I am happy to be receiving my watch on Friday, as outlined by apple weeks in advance.
"blunder of a launch"
Ridiculous.
Well I'm glad you know yours is coming Friday. While the rest of us still wait for our cards to even process.
I feel that they could have done better. If she's needing to make a video to employees due to the overwhelming customer questions and reaction, apple did something wrong.
Many times when I've stopped at my local Apple store the iPhone tables were basically dead. Maybe one or two people playing around with them. Should I read into that that iPhone isn't popular?
You really think that the negative comments have no place in a loving relationship? Sometimes love is tough, and the ones that really love you are the ones that share the truth with you and are willing to say the things others are scared to say.
Yes, the irony in your gender based comment is shocking. Seriously dude?
It seems the mistake was announcing the 24th as "launch date" when clearly there are supply constraints. Perhaps Apple should have announced online orders and try-one starting the 10th and then in stores at a later date once they had a better grasp on supply/demand and people's preferences. Of course this is with hindsight being 20/20.
Yesterday Matthew Panzarino from Tech Crunch said he's heard that sales (and orders from Apple) are higher than the estimates that have been reported. So maybe it's as simple as Apple got slammed with a lot more orders than they expected and now they're frantically trying to catch up. With iPhone it's a lot easier because you have years of sales history to go off of. There's none of that with the Watch.
Which is why you follow the thread for a bit to get a full context especially when you are just coming in on the conversation 300+ messages in.
Secondly, I'm not treating anyone differently. I don't know what was going on with Scott Forstall. I don't pretend to. I'm not an Apple employee at any capacity. There was probably more to Scotts firing than simply a maps issue is my guess. Steve Jobs chose Tim Cook and not Scott Forstall to be CEO of Apple for a reason. Carl Ichan doesn't work for Apple....and Apple ultimately took Carl's suggestions and implemented them successfully. So....
I was in at page 3. Not just coming in, I was coming back to. I read your previous posts. I don't detect the sarcasm, but if you say that's what it was then ok.
We criticized all of those poeple and not a one of the ones I listed are minority or female.
So I still have the question open. Are we expected to treat women or minorities with a special soft touch or can we engage in equal praise/criticism based on actions/merit?
A watch without a band is not particularly useable out of the box, nor a band without a watch. I can understand Apple marketing not wanting customers to have to assemble the product themselves from a rack of "band not included" and "watch not included" boxes; feasible for some of us, yes, but serious sales friction for a LOT of customers. For a company that makes the effort to at least half-charge mobile devices for usability immediately upon unboxing, selling a watch without a band would be like selling a notebook computer without a required external power supply.
Thanks for your reply. Unfortunately, I'm not a dude... But maybe I've been away from the States long enough that "dude" has turned into an androgynous word. Lol.
I've participated in forums where females are the majority ( actually, more like 100% ) and let me tell you, the negativity is nowhere as bad as the most positive comments here. Even when the product that we love has some defects, we still focus on why we love it, not why it sucks. Of course I can't speak for all females but almost all of the women I know tend to focus on positive aspects of things.
I agree with you that constructive criticism in relationships are great and definitely necessary for growth, but some of the comments on this forum are not constructive at all and just plain mean.
Sighs. I knew I should have kept my "female" opinion to myself instead of posting on such a hostile forum. Seriously, no love here.
Anyway, thank you again for your comment.
I expect you to give equal criticism. I'm a big boy I don't always need to be praised.
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Of course there is. I'm sure Apple is working very hard to rectify the production issues.
The $17000 watch is as much a margin grab as an occasion to make the $400 dollar entry price look reasonable. Remember the Samsung Gear S retails at $300 has more expensive internals, so Apple is re framing, as they do, to make this thing seem better.
And what's the point of going to look at the watches in the stores? You have to talk to one of the store staff, and they don't have any in stock to buy. All pain, no gain.
All of my stuff at work is end of cycle - I want to shift fully to Apple, but I'm looking at $4K to replace my 2012 rMBP and Galaxy S3 and on the Apple side, there's nothing tipping me over. A rMBA would tip me over. A iPhone with a better battery would tip me over (an why samsung in the first place). And a compelling watch (i.e. available) would probably tip me into the ecosystem. Hell, even an updated thunderbolt display at a matching resolution matching my rMBP would tip me over, and I'd buy two of them, but that hasn't been updated in more than 4 years. Or even one that had a matching design to the new 5K mac. I mean, it's not like any of these products aren't ridiculously obvious to everyone - and instead we get margin gouging on 2012 tech or non-unified products.
And last thing, obviously iCloud is dragging everyone into it, which I get, but the product side looks like a balkanized mess.
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Is the goal of your comments the desire to receive love?
Regardless, I can't speak for anyone else, but I I feel everyone should feel free to contribute whether you get props or criticism. Criticism doesn't mean you're in timeout. We have a diversity of opinions here. Embrace it and contribute. We're not a gathering of head nodding yes people. You get opinions and points of view here. Real diversity.
Oh people , please... Not the gender thing again, it's been discussed to death in the other thread about the aWatch delivery times.
Angela A. is a grown-up adult that handled big companies before, not a sensitive little child. Therefore she can be criticized on her actions as harshly (or as softly) as anyone else at Apple.
Angela A. is a grown-up adult that handled big companies before, not a sensitive little child. Therefore she can be criticized on her actions as harshly (or as softly) as anyone else at Apple.
I was one of those people who were seriously disappointed and frustrated with the launch of the new Retina Macbook. I actually set my alarm to wake up at 3am EST just to order it. It was supposed to be a surprise gift for my fiancee who had her 6 year old Macbook Unibody (the old white one) stolen a month ago.. and has been struggling trying to make it day-to-day without her computer. I woke up on time for the order, logged in and saw that the quoted ship times were 1-3 business days, meaning she wouldn't get the rMB until the next week. As you can imagine I wanted her to have the computer as soon as possible and figured why wait another 5 or so days for something.. when I could just get it from store immediately that day. So I didn't bother with the order and instead set a reminder to be at the Georgetown store in Washington, DC when they opened at 10am. After all.. isn't the purpose of building a brick & mortar store.. to sell immediately to customers who are ready to buy?
I've purchased my iPhone5 on launch day at the exact same store. And even then, I only waited about an hour. I was absolutely confident that they would have more than enough rMB's on hand to satisfy the rather small number of people who were willing to pay $1299-1599 for a Core-M processor notebook with a single port for charging & connectivity. Needless to say I was absolutely shocked when I told by a store employee that they had none in stock. It became even more ridiculous, when the brick & mortar store offered to assist me with ordering online for delivery. At this point I was no longer disappointed, but more irritated I had made the trip only to end up empty handed. Of course I still wanted the rMB so I did order right at the store around 10:20am.. only to find see that shipping times had now been pushed back by 3-4 weeks!! Great after the complete waste of time.. I now had to wait another month for delivery. I actually called my fiancee and ruined the surprise.. I asked her if she felt the wait was worth the time or if I should just get her a Macbook Air or Pro that actually in-stock at the B&M store.
Good news is that I did get the chance to actually play around with the new rMB and as expected pictures & blog reviews do not do it justice. Its a beautiful machine, thats unbelievably thin & light.. (and this is coming from someone who who has owned a Macbook Air for the past four years). I was also able to sample the watch on its "launch" day, which was a surprise as well. Up until that point I thought all smartwatches were gimmicks and didn't see the need to wear a watch, that was really only useful for duplicating notifications from my phone. But actually using the watch.. I'm sold. Just not sure about buying version 1.0.
Leaving the store there was still this odd, awkward & very un-Apple like bitterness about the entire experience. The launch of both of these products was extremely confusing and disappointing for so many Apple customers. I wasn't the only one at the store who expected to buy the rMB that day, quite a few people complaining that it was not available to the degree that a manager came over to explain why. I still cant help but wonder why Apple did not inform customers that new computer would NOT be available in stores on launch day. And more importantly whats the purpose of spending billions to build up the Apple store experience, only to push unsuspecting customers back to ordering from the website.
Now that I think about it.. it wasn't much of launch day at all.. because nothing was launched. No customer went home with an rMB or Apple watch. In reality, it was a "preorder" day. And if this is the method of operation going forward.. then Apple needs to do a better job communicating with customers that on what used to be "launch" day.. the store is only for trials & questions. As others have suggested. This backwards thinking never would have happened up Steve Job's watch. If there's anything that SJ nailed.. was getting the little things right and paying much attention to detail and the customer's experience from purchase to technical support.
I've purchased my iPhone5 on launch day at the exact same store. And even then, I only waited about an hour. I was absolutely confident that they would have more than enough rMB's on hand to satisfy the rather small number of people who were willing to pay $1299-1599 for a Core-M processor notebook with a single port for charging & connectivity. Needless to say I was absolutely shocked when I told by a store employee that they had none in stock. It became even more ridiculous, when the brick & mortar store offered to assist me with ordering online for delivery. At this point I was no longer disappointed, but more irritated I had made the trip only to end up empty handed. Of course I still wanted the rMB so I did order right at the store around 10:20am.. only to find see that shipping times had now been pushed back by 3-4 weeks!! Great after the complete waste of time.. I now had to wait another month for delivery. I actually called my fiancee and ruined the surprise.. I asked her if she felt the wait was worth the time or if I should just get her a Macbook Air or Pro that actually in-stock at the B&M store.
Good news is that I did get the chance to actually play around with the new rMB and as expected pictures & blog reviews do not do it justice. Its a beautiful machine, thats unbelievably thin & light.. (and this is coming from someone who who has owned a Macbook Air for the past four years). I was also able to sample the watch on its "launch" day, which was a surprise as well. Up until that point I thought all smartwatches were gimmicks and didn't see the need to wear a watch, that was really only useful for duplicating notifications from my phone. But actually using the watch.. I'm sold. Just not sure about buying version 1.0.
Leaving the store there was still this odd, awkward & very un-Apple like bitterness about the entire experience. The launch of both of these products was extremely confusing and disappointing for so many Apple customers. I wasn't the only one at the store who expected to buy the rMB that day, quite a few people complaining that it was not available to the degree that a manager came over to explain why. I still cant help but wonder why Apple did not inform customers that new computer would NOT be available in stores on launch day. And more importantly whats the purpose of spending billions to build up the Apple store experience, only to push unsuspecting customers back to ordering from the website.
Now that I think about it.. it wasn't much of launch day at all.. because nothing was launched. No customer went home with an rMB or Apple watch. In reality, it was a "preorder" day. And if this is the method of operation going forward.. then Apple needs to do a better job communicating with customers that on what used to be "launch" day.. the store is only for trials & questions. As others have suggested. This backwards thinking never would have happened up Steve Job's watch. If there's anything that SJ nailed.. was getting the little things right and paying much attention to detail and the customer's experience from purchase to technical support.
Tim Cook is no Steve Jobs, but he is not an idiot. He certainly won't put someone in such a high position just "because she is female". He chose her because he thought she was the person most fit for that job. Whether he was right or not, and whether she is responsible in part or totally for this controversial launch is another issue.
