Annoying pop-up in Windows 8

hfg

macrumors 68040
Original poster
Dec 1, 2006
3,566
277
Cedar Rapids, IA. USA
I get an annoying pop-up help screen showing how to "Switch between apps" by swiping the touch screen ... it will not go away! I obviously do not have a touch screen on my Mac to "Swipe from the edge ...", so the only thing I have found to clear the message is to briefly resize the window it is running in.

Does anyone know how to shut this off???

This is how it looks:
 

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Quackers

macrumors 6502a
Sep 18, 2013
645
1
Manchester, UK
There's a setting somewhere that needs changing. Have a look in the device manager in Windows for a touch screen and disable it.
I think it's in Human Interface Devices and it's called HID-compliant touch screen.
 
Last edited:

hfg

macrumors 68040
Original poster
Dec 1, 2006
3,566
277
Cedar Rapids, IA. USA
Found it ... disabled it ... and I haven't seen the annoying pop-up since.

I think that may have fixed it! :) :)

Thank you for the information.


-howard
 

lucy1

macrumors newbie
Mar 25, 2014
1
0
hi i am facing same problem please explain it how to disable this function?
 

Quackers

macrumors 6502a
Sep 18, 2013
645
1
Manchester, UK
hfg, glad to hear it. It's a pain isn't it? :)

lucy1, in windows device manager look under Human Interface Devices for the HID-compliant touch screen entry.
Right-click on it and select disable. Confirm when asked.
 

chrfr

macrumors G3
Jul 11, 2009
8,290
2,589
For some reason VMWare Fusion sets up Windows 8 as touch enabled. You can disable the capability by adding the following to the vmx file inside your Virtual Machines folder.
Code:
touchscreen.vusb.present = "FALSE"
 

hfg

macrumors 68040
Original poster
Dec 1, 2006
3,566
277
Cedar Rapids, IA. USA
For some reason VMWare Fusion sets up Windows 8 as touch enabled. You can disable the capability by adding the following to the vmx file inside your Virtual Machines folder.
Code:
touchscreen.vusb.present = "FALSE"
Yeah ... that is probably the source of the problem. I wonder why VMware did that as no Mac has a touchscreen display.

FYI: using the "disable" described above continues to work without great without ever seeing that message pop-up. It also prevents the toolbar "On Screen Keyboard" selection from being re-enabled occasionally.