Annoying pop-up --> malware or maybe router??

[majasofia]

Hi!

I'm devastated, my infallible Macbook has now shown not to be all that infallible!

My problem is a pop-up window saying:

"Popup blocking software has prevented display of the Trend Micro Security Services dashboard. Open an Internet Explorer window and enter the following url in the address box: http://tmss.trendmicro.com/dashboard."

that first only popped up when I visited a new page (any page) but now it won't go away at all and I cant visit any page since it keeps popping up again and again and prevents other pages to load. (I'm writing this from my old PC)

I normally use Safari but when I tried Explorer and Mozilla the same thing happened. I haven't installed anything from Trend Micro.

I have recently moved to a new house where I share the router with my landlords downstairs...could the router be the problem or is my precious affected by something?

Please....anyone??

 

[Jethryn Freyman]

Try a reboot. What version of OS X?

I think it's a router issue, I've heard of this exact thing happening before. Same message, caused by a new router.

Take a look here:
http://www.mac-forums.com/forums/os-x-operating-system/43777-do-i-have-some-malware.html

 

[Crackman]

You need to get into the router interface and disable this trend micro security crap. This has nothing to do with your computer.

I've had the same problem.

 

[Eidorian]

I was going to post earlier but I've had time to think about it. The majority of the cases online have been providing support for malware removal and some Java issue under Windows.

I think it's some sort of malware protection on the router that has to be disabled or even some sort of DNS hijack from there.

 

[techfreak85]

internet explorer?
is that Your Browser of Choice???

but srsly. why are u using ie?

 

[kiddax]

What brand of router do you have?

 

[majasofia]

Try a reboot. What version of OS X?

I think it's a router issue, I've heard of this exact thing happening before. Same message, caused by a new router.

Take a look here:
http://www.mac-forums.com/forums/os-x-operating-system/43777-do-i-have-some-malware.html

You need to get into the router interface and disable this trend micro security crap. This has nothing to do with your computer.

I've had the same problem.

I was going to post earlier but I've had time to think about it. The majority of the cases online have been providing support for malware removal and some Java issue under Windows.

I think it's some sort of malware protection on the router that has to be disabled or even some sort of DNS hijack from there.

Yes, that seemed to be the problem. And its now solved! I asked my landlord to disable TMSS on the router, and he managed to get rid of it and I can go back to loving my mac. Great!

Found this: http://www.techspot.com/vb/all/wind...y-message-on-IE7-Popup-blocking-software.html

Thanks for the help!

internet explorer?
is that Your Browser of Choice???

but srsly. why are u using ie?

Read again, I do not use IE, I have installed it as a backup in situations like this.

What brand of router do you have?

Sorry..can't tell, its my landlords.