hi folks, was moving house so didnt have time to reply to this.
To respond to some of the comments, although i made this clear already:
1. I never used cleaning products on the macbook. a microfiber cloth and my own breath were all that were used to clean it.
2. its always been kept in a tucano softcase when not in use.
3. I dont wear rings and always take off my watch before using any laptop, including the mac book pro. if anyone read my original posts, i stress this a few times! folks too eager to jump to apples defence they didnt have time to read the full story il bet!
4. Yea, its 2 years old, but apple pride themselves on beautiful products. mine is scarred now, through no fault of my own.
5. Why should i live with it? comments like this are why companies can get away with spending less on quality control, as users will simply suck it up and chalk it down to experience.
I still havnt decided what my next computer will be, but it will most likely not be an apple, not just because of this, but because i need a docking solution.
At work i have a dell dock that has 4 external hard drives, webcam, headset, mouse, keyboard , big monitor and a few other things hooked to it. when i am at my desk i just click my laptop to the dock and use all my prehipherials, when i want to go to a meeting i just undock and bring the lapotop. no cables to worry about. there is no accessory that allows a mac book to do this. i have done reasearch and i will have to hook up at least 1-2 cables to allow me to do this with a mac.
so, apple's lack of quality control ( considering the premium price tag) and lack of mobility make it a no go for me until such time as both these areas are remedied.