Another bulging battery statistic

Discussion in 'MacBook Pro' started by eric_n_dfw, Apr 14, 2008.

  1. eric_n_dfw macrumors 65816

    eric_n_dfw

    Joined:
    Jan 2, 2002
    Location:
    DFW, TX, USA
    #1
    I just became one of the many people who have had their MBP (17") batteries begin to bulge like a pregnant women in their 2nd trimester! ;)

    To Apple's credit (and AppleCare for that matter), I took it into the local Apple Store Genius bar and in 10 min's or so I was walking back out with a new (might be a refurb) battery. No charge! I was a little worried that the 15 month old battery wouldn't be covered based on some of the internet horror stories I've seen, especially since it had a little more than the 300 cycles that they cover for charging issues. But, the tech didn't even ask or plug it into anything. The physical warping and the fact that I'm covered by AppleCare was, apparently, all he needed to know.

    "A+" on the customer service, Apple!

    PS: Sorry for the low quality pic's - all I had on me was my MBP's built in camera.
     

    Attached Files:

  2. forafireescape macrumors 6502a

    forafireescape

    Joined:
    Jan 16, 2008
    Location:
    NJ
    #2
    Whoa, that's not pretty. Glad they replaced it for ya :)
     
  3. rolex54 macrumors 6502

    Joined:
    Aug 20, 2007
    Location:
    Houston, TX
    #3
    yeah thats pretty good
    you might be able to check if it is new in system preferences
    how many charge cycles are on it?
     
  4. Animalk macrumors 6502

    Joined:
    May 27, 2007
    Location:
    Montreal Canada
    #4
    I had a similar bulge to the one on your second picture but it was on the side of the button with the lights. My Apple Store replaced it without much fuss a couple of weeks ago.
     
  5. eric_n_dfw thread starter macrumors 65816

    eric_n_dfw

    Joined:
    Jan 2, 2002
    Location:
    DFW, TX, USA
    #5
    From System Profiler:

    Battery Information:

    Model Information:
    Serial Number: xxxxxxxxxxxx (removed 'cuz I'm anal)
    Manufacturer: SMP
    Device name: ASMB014
    Pack Lot Code: 0002
    PCB Lot Code: 0000
    Firmware Version: 102a
    Hardware Revision: 0500
    Cell Revision: 0102
    Charge Information:
    Charge remaining (mAh): 6692
    Fully charged: Yes
    Charging: No
    Full charge capacity (mAh): 6857
    Health Information:
    Cycle count: 1
    Battery health: Good
    Battery Installed: Yes
    Amperage (mA): -204
    Voltage (mV): 12469


    The reason I wondered if it was a refurb was because he took it from a brown, mailable box; not a retail one. That could just be how replacement parts are packaged though. (I really don't care as long as it works like new.)
     
  6. eric_n_dfw thread starter macrumors 65816

    eric_n_dfw

    Joined:
    Jan 2, 2002
    Location:
    DFW, TX, USA
    #6
    Hey! I covered most of my face! ;)

    Next time I'll get my wife to hold the battery, she's much more photogenic! :D
     

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