On 800:1 contrast: "Me: I was also wondering if the display has the same 800:1 contrast ratio that the iPhone 4 does. Representative: Yes it does. Me: How are you sure that it has the 800:1 contrast ratio? (I'm not meaning to be a pain! ) Representative: I'm not sure why it isn't listed but I did check with my supervisor and they said that it is the same." On oleophobic coating: "Representative: It also doesn't have the fingerprint-prone oleophobic coating like the iPhone 4." (I think she meant fingerprint-proof) On IPS: "Representative: One moment while I get that information for you. Me: Thanks. Representative: My pleasure! Representative: I'm sorry no it doesn't have the IPS." On super-strength glass: "Representative: It isn't made of the same glass as the iPhone 4." On 512MB of RAM: "Me: OH one more thing, do you know if it has the same 512MB of RAM that the iPhone 4? Representative: It doesn't have ram either. Me: It doesn't have RAM? Representative: It doesn't no. Me: Who's telling you that the device doesn't have RAM, though? Because all previous iPod touches have had it. Me: They need it to do things like multitask and cache web pages. Me: The iPhone 4 has 512MB Representative: One moment while I double check that information for you. Representative: I don't see in any of the Technical Specifications that any of the previous generations had RAM, the new generation as an A4 chip which is the processor, the same as the iPhone." LOL Kind of disappointing with the confirmation (kind of) of no IPS (but honestly, when would you notice it or try to view your iPod at such extreme angles?) and no helicopter-grade glass. 800:1 contrast is awesome though. I'm still putting my money on 512MB of RAM, too! Edit: On dock-adapter insert: "Me: No, actually I was looking to see if it came with the plastic dock adapter piece that fits into many docks and speaker systems. Me: One of these: http://store.apple.com/us/product/MC650?mco=MTg5MTY5NDA Representative: Oh I'm sorry for the misunderstanding, we do have one available to purchase, would you like me to send you the link? Me: But it doesn't include one? Representative: It doesn't I'm sorry."