Another consistent problem

Discussion in 'iMac' started by donster28, Feb 4, 2010.

  1. donster28 macrumors 65816

    Joined:
    Oct 5, 2006
    Location:
    Great White North
    #1
    Just returned my 4th i5 last night (week 51), or should I say, never even left the store with it. After paying for it, opened it in the store, the iMac seemed to be as perfect as it should be until I noticed this white speck on the LCD, not under the glass but 'inside' the panel itself. The Apple employees helping me saw it immediately after I pointed to it. See, it's not even noticeable at first glance but it's there upon close examination. Back in the box it was and 4 refunds after, I'm still heartbroken without an iMac.

    I noticed this same white/clear speck, as small as a sesame seed on 3 of the iMacs I returned which had several other problems themselves (iSight dead pixel, dust in glass, noticeable yellowing, etc.). I know it's not a dead or stuck pixel because it's not noticeably bright. It's faint but greatly noticeable on a white background. I am a video editor and photographer and I will never accept a screen like this.

    Has anyone experienced this with theirs? If not, check again. Don't want to bring this up to fan the flames but this really concerns me about Apple's QC on these iMacs. The units I have taken home and returned were all week 50-53 manufactured.

    One good thing about this is how Apple employees dealt with my problem...they were excellent to say the least.
     
  2. donster28 thread starter macrumors 65816

    Joined:
    Oct 5, 2006
    Location:
    Great White North
    #2
    Didn't mean to bump my own thread but wanting to let you know that I have again noticed this on my 5th replacement today (week 5).

    This is frustrating indeed. The unit seemed fine until I noticed a speck a couple of hours after turning it on.
     
  3. marco12345 macrumors member

    Joined:
    Feb 2, 2010
    #3
    I had a few dead pixels at least one very noticeable and one fainted out (stuck i guess) I am on my 6th Imac all of them had problems. Not one bad Apple but a whole bunch of them.

    Returning this 6th 'piss filled' Imac tomorrow for sure. Will be taking the full refund still in my 14 day store policy.

    I will wait till Apples comes up with a solution before buying a 7th one. They say 7 is a lucky number.

    Apple's relation rep, told me to wait till the 15 of february, only then will Apple's technicians give a answer to Apple rep who will afterwards inform me by calling me on the 15th.

    I guess they are buying time!
     

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