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Another Leaking G5

That's just sad. It's also weird, and confused me, since it was right after Apple (or I guess really IBM) dropped to the 90nm process from 130nm. Now yes, they now had another core, but they didn't exactly raise clocks much. I always felt that the liquid cooling was a disaster waiting to happen... and couldn't figure out why it was necessary.

I'm sure they could have found a way to drop the voltage a little to the point where it was still reliable and ran 10-20F cooler.. =/
 
Heh.. let's not forget that Intel has put out complete garbage for 95% of its history... it's only in the last couple years that that's changed.
 
xraydoc said:
I have a dual 2.5GHz G5 that my wife is using. I'd love this machine to have a massive coolant leak! A nice, quiet Apple replacement would be wonderful. Heck, I'd even take an iMac or a Mac mini in exchange. The thing sounds like our vacuum cleaner. Even when it was new it was loud as hell. I hate that machine.
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I thought that the Liquid Cooled G5s were actually quite quiet. At the Design Firm were i work we have a 2.5 G5, like yours, and it is quieter than my Air Cooled 1.8 G5. However, the loudest Apple Computer i have owned so far, has been my old 1.42 Dual G4 [it was code named windtunnel, and for a good reason]; although it didn't really help that i had four HDs running in it.
 
geekgirl said:
Aaaannnnnddddd... a year later.... just lost another two machines in the last two weeks! Had one die yesterday, and one a couple of weeks ago. Just got off of the phone with our IT service folks, and they confirmed that it had the coolant leak, even though I didn't see any fluid leaking. Apple is replacing that one, and the service guys said the one I just sent over will probably be replaced as well... Six out of 20, down for the count, and only one could be repaired.

Just wanted to let people know that these leaks are still a big issue. I have to get another 2-3 years use out of these G5s, albeit farmed out to various mini-labs...
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Lost another one last Friday, and found THREE more this morning... So, I have four machines waiting to be picked up to go to service, and two more already at service. We hit 50% failure for this model this morning (three replaced and one repaired last year). Not a happy camper this morning... Applecare runs out in July.... :mad:
 
geekgirl said:
Lost another one last Friday, and found THREE more this morning... So, I have four machines waiting to be picked up to go to service, and two more already at service. We hit 50% failure for this model this morning (three replaced and one repaired last year). Not a happy camper this morning... Applecare runs out in July.... :mad:
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And you can add FIVE more to the list... had a couple of techs out this morning with flashlights, popping the CPU cover off to check for leaks, and we found five more... Already talking with our Apple rep (who is outstanding!) to see what to do...

My advice to anyone considering purchasing this model used: don't, unless it has been successfully repaired for this problem already.
 
Or maybe you've been unlucky and had a bad batch... that just happened to all go simultaneously, as it does not matter with any piece of technology you will always get faulty units. Doesn't matter how reliable they are.

You very rarely hear about the ones that say theirs are working fine.

My Applecare is up come sometime next month for my 2.7.
 
I said this 3yrs ago and going to say it again. Rubber bushings dealing with heat and radiators will only last about 3-4yrs tops. If your machine has not broken yet then its because you have not used it for 3yrs. The lab is running these machines non-stop therefore utilizing all 3yrs. Its common sense. These parts don't last very long. If I remember correctly the warranty from the manufacturer of the radiator was 2yrs or something. It just won't last. I would recommend replacing all the rubber and flushing the radiator just like a car would need around this time if it has not leaked yet. Just go buy a kit for a pc and use the parts and liquid. Might be worth a try although if I had a liquid cooled G5 right now I would just sell it. Its a slow loud machine anyways.
 
macenforcer said:
If your machine has not broken yet then its because you have not used it for 3yrs.
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Trust me, I have. Come June 6. I may not have the processors at 100% if at all like in labs, but it gets used 12 hours a day since I bought it. More or less.

macenforcer said:
Its a slow loud machine anyways.
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Maybe to you, but not to me. Not since Leopard at least, noise wise.
 
geekgirl said:
And you can add FIVE more to the list... had a couple of techs out this morning with flashlights, popping the CPU cover off to check for leaks, and we found five more... Already talking with our Apple rep (who is outstanding!) to see what to do...

My advice to anyone considering purchasing this model used: don't, unless it has been successfully repaired for this problem already.
Click to expand...

I'm adding to my tally: two more machines down today. One completely dead, one still living but with a nice pile of corrosion inside. :(

And we had finally just received our last replacement late last week (yes, apple replaced all of the leaking machines.... :D).

Two more weeks of Applecare left...
 
can anyone help me , same problem, on what to do?

Hi.

I wonder If I could get some help frpm this site and you guys on what I can do.

I found the site by google my problem.

The problem is a leak in my G5 dual2.7, a powermac which is about 4.5 year old.

It all started with a call to apple support to ask for a quote on the cost to repair the computer, or cost of repair parts, or what it also was to be the problem.- when it just died on me, found out later it was the coolent leaking.

The were so kind to tell me at once that they will fix my compuer for free,, it really triggered me to hear that- so it got repaired, they replaced nearly everything inside the computer except the harddrives.

However, it took me 5 days to wait for the repair to be done, Iam a photographer and normaly I have an inssurance which covers incidents like this that I can rent a temporarly computer to work on so i can deliver the jobs to my own clients.

However, despite to my innsurance company they claimed a force majeur that a rental computer will not be covered as it it is clearly Apple's resonsibility due a manufacure faulty once and my inssurance company claimed in the same time that they do not wish at all to have my computer covered in my insurrance for any future and that Apple shall replace it to a new one instead.''

I quoted all this to Apple and they do not want to help me any further then the repair they did, the repair was appreciated but in the end it came down to be a huge cost to me, rental computer for a 5 days propt with the Adobe CS package were very expensive-an exuse to my clients on that I can not deliver at the does not exist. And a computer that my innsurance company do not what to cover any more in the future happenings with it.

It is offcourse a computer 4 years old, but I do have a dell computer 10 years old or plus give a few years wich I run my accounting on, I didnt pay that much for the Dell- as more the Mac once were and the dell still runs flawless free of error.

Is there anything of knowledge and experince you guys can help me with to solve this with Apple!?
 
That's not Apple's fault. They went beyond what was asked of them, and repaired your G5 for free when it was a year and a half out of any extended warranty coverage - they didn't have to do that.

Further, they fixed it in five days. That's fast. Seriously, getting a current model Mac repaired can take two weeks on occasions. You have no grounds to grumble at Apple's service.

Basically, your insurance company is an ass. Apple have no obligation to replace your out-of-warranty machine that they just repaired for free simply because your insurance company wants them to.


My advice? Get a better insurance company.
 
If my G5 leaked and Apple paid for the repair, I'd be very happy. Especially since I live in Germany, where customer service is generally more along the lines of "you should be thankful we even allowed you to buy it".
 
Liquid Cooled G5s quiet? Hardly.

I sold my G5 2.5 a few months ago and bought an 08 Octo 2.8 when they became "discontinued".

Minus the $ from the sale of the G5 the switch cost less than $1400. Best move I ever made as there were WAY too many reports of leaking.

All's well that ends well.
 
inssurance companies

Thank you for reply in helping me with the inquiry, howevr- I checked with several Inssurance companies and the inswar is same there as it is an praxis in the industry. I was also told that Apple did recivie money in a win of law in court of new york, and that the repair that was doned was not by the payment from Apple. Still, I am so disapointed in apple- can anyone tell me what to do?
ta
 
fujifilm54 said:
Thank you for reply in helping me with the inquiry, howevr- I checked with several Inssurance companies and the inswar is same there as it is an praxis in the industry. I was also told that Apple did recivie money in a win of law in court of new york, and that the repair that was doned was not by the payment from Apple. Still, I am so disapointed in apple- can anyone tell me what to do?
ta
Click to expand...

What planet are you living on?

Seriously, why in the world would Apple help you out with your business expenses? Do you have some insane and wrongheaded sense of the law that because they just put out about two thousand dollars in parts and labor to fix your computer, this obliges them to further cover your living and business expenses while they were fixing it? I'm appalled at your false sense of entitlement.

What kind of professional does not have a back-up computer in this day and age? With a powermac, all you would have to do is swap your hard drive into a firewire enclosure and boot up your work in your spare machine.

You should be grateful to Apple, not whining.

Weird.

And whiny. Not a good combination.

What do you do again for a living that you think Apple should be insuring your computer down-time?
 
ok, Im spitting it out

If you look on tje surface it is very nice by apple to fix my computer, very nice as borat says. however, that repair did not cost apple a penny- the manufacture of the leaking pump who ever it is has to pay for the cost, thi is all public informtion. and the innsurance company knows this as you can call them expert on this, just call them up your self and ask them if they have a force majeur on these computers, it was never a question if this computer would break down nor not it was a question on when it will break down due to a manufacture fault. Just as easy to compare with a car, if it has a faulty it has to be replaced as a new part right away before it breaks down and not after. alling the innsurance company- the response it, get it replaced, apple is obligaied to- Im calling apple. they say they wont replace it. Do not call me with false entlment again-perhaps you are working at Apple, I am serious about this, can some ne help me?
 
Bull.

Leaking G5s wreck more than the cooling system. Apple will have paid for a new logic board, new CPUs, and any other number of components. Delphi (who made the cooling AFAIK) won't have paid for that - they warrantied the cooling for 2 years, after that, it's Apple's time and money to fix.

The cooling system is a design fault, yes. However, not one that has been proven in court or openly accepted. Your insurance company "experts" are playing hard ball to reduce their own expenditure and wiggle out of paying your claim using any excuse. It is in their interest to NOT PAY you.

You have NO LEGAL GROUNDING to request a replacement from Apple. None. Neither does your insurance company.


And no, I don't work for Apple.
 
contraproductive

Im not really asking for a new computer, I love this one, when it worked!

However, regardless what you say the answer is contraproductive from what news I recive around me.

When I spoke to aple they admited they won through a court and result in favour them cash!


But thansk for reply, any one with a answer to help my situation?



peskaa said:
Bull.

Leaking G5s wreck more than the cooling system. Apple will have paid for a new logic board, new CPUs, and any other number of components. Delphi (who made the cooling AFAIK) won't have paid for that - they warrantied the cooling for 2 years, after that, it's Apple's time and money to fix.

The cooling system is a design fault, yes. However, not one that has been proven in court or openly accepted. Your insurance company "experts" are playing hard ball to reduce their own expenditure and wiggle out of paying your claim using any excuse. It is in their interest to NOT PAY you.

You have NO LEGAL GROUNDING to request a replacement from Apple. None. Neither does your insurance company.


And no, I don't work for Apple.
Click to expand...
 
In two years when it breaks again, go back to Apple.

Quit whining and get back to work.

P.S. It did "cost Apple" to repair your machine. The parts, the labor, and the customer service time spent trying to explain reality to you are all actual "costs".

Do you understand how business is done in the world?
 
I would have kindly yet firmly asked Apple for a newer replacement Mac Pro. You think Apple will fix this if this were to happen again? Apple must have a large new parts bin unless the parts used to fix your G5 were refurbished.

Also any real "professional" would never be limited to just 1 computer.... This is between you and your insurance company and not Apple. Apple was more than nice enough and did their part in fixing your G5. Just be greatful!
 
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