Dear Students,
A recent Windows XP security patch may conflict with some HP printers,
scanners, and cameras. The conflict causes one or more of the following
problems:
**You cannot access special folders such as "My Documents" or "My Pictures."
**Microsoft Office applications stop responding when you try to save or to
open Office files in the "My Documents" folder.
**Office files that are located in the "My Documents" folder cannot be
opened.
**If you open a file by clicking Open on the File menu, the application
stops responding.
**When you type an address in the Address box in Microsoft Internet Explorer
and you then press ENTER or you click Go, nothing happens.
**When you right-click a file and then click Send To, nothing happens.
**When you expand a folder in Windows Explorer, nothing happens.
**Some third-party applications stop responding when you open or save data
in the "My Documents" folder.
If you have recently experienced any of these problems, and you have an HP
printer, scanner or camera, please make sure you have backed up all your
important documents and go to the Control Panel, open Add or Remove
Programs, find the Microsoft entry "Security Update for Windows XP
(KB908531)" and uninstall the patch. More information is also included on
the problem at
http://support.microsoft.com/default.aspx/kb/918165. This
page includes information on modifying the registry; please be aware that
modifying it incorrectly could cause serious problems that might require you
to reinstall your operating system.
If you have any questions about this, please do not hesitate to contact the
Information Technology Departmant at x65771 or
infotech@law.umaryland.edu.
The Information Technology Department is located in room 248 in the law
school.
-Lila
