oh come on I have that beat. My mom has woken me up at 5 am one morning because the printer would not print. I got up walk into the computer room bent down and plug in the printer into the computer (not like it being a mac would of help her out at all) and went back to bed never had to say a word. Mind you I almost instastly knew what it was when she told me since I kind of unplug it the night before to print somethign off my laptop. I gotten a lot of those morning tech support things during my hs years. 90% of them was not due to the OS but something stupid like a setting or something she hardly ever does. SHe learned really fast not to ask what I was doing at that time in the morning since I was using short cuts and I was already kind of edgy about having to get up, She would wait until she got back from school (she is a teacher) to ask me what I did and I would show her the way to do it with out using short cuts. She not the most techacly inclined person. After about 3 years I got her pretty well trained to now when I get a question it means it going to take me some time which is a good thing since I am off at collage 9 months out of the year. She already got her 2 bonces years while I was in Jr collage.
I felt quite happy when I went home for thankgiving and their was very little work that need to be done to the computer. Now when I go home for the summer I have some upgrade work on it that will be needing to be done. I am hoping the replace the computer so I get a nice linux box to play with