Tomorrow im going to venture to the apple store for my appointment at the genius bar. What should i expect, my mac has been repaired 3 times, and i have the loading spinning wheel, all the time. The guy on the phone said he doesnt know what they will do. Does anybody know what i should expect?
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Another repair trip to Apple
- Thread starter th3goob
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Depends on what kind of problems you're having and why you're taking it in in the first place. You need to be more specific.
Without knowing what your problem is, no one in this forum could guess any better than the Apple rep on the phone. They'll know more when they actually get your Mac and check it out.
Ive had my HDD replaced, the logic board, the ethernet port, and the airport express. Right now, my mac will be incredibly slow(for once its running okay) If i come back from the mac being put to sleep, it'll take forever to respond to anything, and ill eventually just restart it. Sometimes skype or google chrome will run at 100% CPU usage, and sometimes more than that.
- Have you tried using Firefox?
- Are you using a rMBP (Retina)?
- With that many problems, you might want to look into asking for a complete replacement. I've seen people on this forum before get their laptops completely replaced by Apple after numerous issues.
- Try resetting the SMC and PRAM and see if that helps.
Happens with firefox also(doesnt happen with safari).
Im using a early 2011 MBP
Im hoping for that because my apple care runs out soon and i dont wanna be left with a dud
and ive reset both every time i call
Definitely look into extending your AppleCare.
You have a reasonably strong case for getting it replaced by Apple -- I'd push for that then.
That sounds like a software problem. If it was hardware, it wouldn't pick and choose which apps have problems.
Apple aren't going to replace your laptop for a software problem, and it's unreasonable to expect them to do so.
It also happens with world of warcraft on low and ultra, i get 300% CPU usage and it completely slows down my computer, same with anything really. It lags just on opening word
Yes they would find you a 2011 refurb or repair your MBP again. They sure aren't going to give you a new 2012 MBP unless you offered to pay the difference.
Actually, they don't swap with refurbs. If they replace it, it will be a current one.
Although, this 100% sounds like a software issue. Have you tried reinstalling OS X?
Its not that fact that i want a new computer, i want one that works. Last night i was backing up word document files to dropbox and dropbox was using 47% of my cpu, that shouldn't be right, AT ALL. I have friends with the 2010 imac, and the 2010 13in mbp and theirs doesnt lag at all and they do video rendering and a whole lot more than me.