ANOTHER RMB RETURN: KEYBOARD

Discussion in 'MacBook' started by RUGGLES99, Apr 3, 2016.

  1. RUGGLES99 macrumors 6502

    Joined:
    Feb 9, 2015
    #1
    I've had my rmb for about six months and really like it. My wife wanted something smaller the her 13 mba so she bought a refurb rmb from Apple, but it's going back. A journalist and a fast touch typist, she hates the keyboard. Making arrangements with Apple to return it, the Apple rep told her that thousands have been returned, as far as he knew, for the kb and other issues. He said he wasn't surprised she disliked the keyboard. He said he didn't like it himself. I'm a fast two-finger typer and I'm fine with it. He also told her that he thought that some revisions were being made in the keyboard for whenever the rev 2 is introduced. he had no idea when that would be. BTW, if anyone's interested a 13.3 inch 2-in-one laptop as thin as the rmb but with all the necessary ports, retina-like screen, and 2.5 lbs, I just picked up the lenovo yoga 3 pro. Great machine, but Windows 10. Actually, W10 is just as easy as osx. And it only cost me $750, more than 50 percent off the list, from Amazon.
     
  2. SSD-GUY macrumors 6502a

    Joined:
    Sep 20, 2012
    Location:
    London, UK
    #2
    You do know that Apple will repair the keyboard? Or even replace the rMB for you as I assume it's only a few days old.
     
  3. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #3
    Some random rep talking about thousands being returned, sounds like a great employee and over exaggerator.
     
  4. tubeexperience macrumors 68030

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    Feb 17, 2016
    #4
    How would Apple repair something this is poorly designed?
     
  5. Fancuku macrumors 6502a

    Fancuku

    Joined:
    Oct 8, 2015
    Location:
    PA, USA
    #5
    She is returning the rMB because she doesn't like the keyboard, not because it's defective.
     
  6. SSD-GUY macrumors 6502a

    Joined:
    Sep 20, 2012
    Location:
    London, UK
    #6
    Ah sorry misread it. Don't know why I was thinking about the previous thread about the stuck enter key.
     
  7. MRrainer macrumors 6502a

    Joined:
    Aug 8, 2008
    Location:
    Zurich, Switzerland
    #7
    I do believe there's some credibility about the "thousands returned" claim. He might get around other stores, talk to people there (I assume employees in bigger cities with multiple stores will work in different stores, as needed?).
    And the keyboard was contentious from the get-go.
    I'm waiting for Mk2 anyway...
     
  8. thingstoponder macrumors regular

    thingstoponder

    Joined:
    Oct 23, 2014
    #8
    Some random employee doesn't have a damn clue what Apple will do for the next revision. Don't believe anything he says.

    Also, the keyboard is great.
     
  9. JamesGoodman macrumors member

    Joined:
    Dec 3, 2015
    #9
    Arguing about this keyboard is like arguing about what it is better, coffee or tea, or swimming or biking. It is wholly subjective. It is among the dumbest thing argued about on this forum, and that's saying a lot. If it is defective -- as my space bar was a few weeks ago -- Apple will replace the entire keyboard. But if it is working it is simply a matter of taste.

    I myself have been having a hard time getting used to it. My palm seems to hit the trackpad inadvertently while I am typing away and pretty regularly causes a completely out of control cursor. But for someone whose typing posture is better, I can imagine it being a great keyboard in an extremely small package.

    The keyboard is great for the people it is great for, and horrible for the people it is horrible for, and everything in between.

    I look forward to seeing what the keyboard is like on subsequent revisions -- and also the revision of the Air.
     
  10. navaira macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #10
    I looked that up and people who complain about bezels on the Air really need to look at the Lenovo.
     
  11. applesith macrumors 68030

    applesith

    Joined:
    Jun 11, 2007
    Location:
    Manhattan
    #11
    Apple store employees don't know anything about what's in development. He made that up. I also doubt he has insight into high level return numbers. He probably just told you what you want to hear.
     
  12. Buerkletucson, Apr 4, 2016
    Last edited: Apr 4, 2016

    Buerkletucson macrumors 6502

    Buerkletucson

    Joined:
    Sep 12, 2015
    #12
    The guy sounds like a blow-hard...

    "Thousands Returned".............How the heck does he have a clue how many?

    ....and if he did, What does that mean percentage-wise out of all the RMBs sold?
    Pretty small, I bet, and probably normal for Apple or anyone else on computer products.

    I love the RMB keyboard.....no complaints here.
     
  13. Nychot macrumors 6502a

    Joined:
    Aug 15, 2011
  14. Buerkletucson macrumors 6502

    Buerkletucson

    Joined:
    Sep 12, 2015
    #14

    Thanks! ;)
     
  15. David58117 macrumors 65816

    Joined:
    Jan 24, 2013
    #15
    Call me nuts, but I love the rMB keyboard.

    It feels much tighter, and makes my 15" rMBP feel like it has marshmallow keys..
     
  16. WalterSobchak macrumors newbie

    WalterSobchak

    Joined:
    Aug 17, 2012
    #16
    you are nuts, just kidding. i actually prefer the keyboard on the rMB to the standard. obviously its something completely subjective and something you really have to experience to decide on. My wife can't stand it - she love the rMBP keyboard, and i used to also - until i got used to the rMB. now the standard apple keyboard feels squishy and too far spaced to me.

    different strokes........
     
  17. oneMadRssn macrumors 68040

    oneMadRssn

    Joined:
    Sep 8, 2011
    Location:
    Boston, MA
    #17
    I think we can all agree the old silver pre-unibody MBP keyboards were the best.
     
  18. applesith macrumors 68030

    applesith

    Joined:
    Jun 11, 2007
    Location:
    Manhattan
    #18
    I got used to the 12rMB keyboard pretty quickly. I don't like typing on the 15MBP now- keys feel rickety and spaced too far apart.
     
  19. doitdada macrumors 6502a

    doitdada

    Joined:
    Oct 14, 2013
    #19
    The travel and usage isn't a problem. Keys getting stuck and stop functioning is a problem. Happened on both machines I had in my household. Having to stroke the keys multiple times to get it to respond properly.

    Would never buy such a machine again. Sold mine after having charging issues, broken keyboard and some "staingate" stripes on my display. Third strike and OUT.
     
  20. MultiFinder17 macrumors 68000

    MultiFinder17

    Joined:
    Jan 8, 2008
    Location:
    Tampa, Florida
    #20
    Just saying, I still do much of my writing on a 12" PowerBook because that machine has, in my opinion, the best-feeling keyboard of any portable machine I've used. Little bugger's been serving me well since college many moons ago, and continues to do so :)
     
  21. dhc921 macrumors newbie

    Joined:
    Aug 18, 2009
    #21
    I do, sold the rMB because of the keyboard. Ppl who used MacBook line should notice the difference the moment you type on it. Others who have just introduced to the MacBook line will not be that sensitive. It's a subjective thing but for me I just cannot get used to the new rMB having used the kb on MacBook Pro and air.
     
  22. polee macrumors 6502a

    polee

    Joined:
    Jul 22, 2008
    #22
    Keyboard is fine for me, I have grown to love it a lot!
     

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