iPhone 11 Pro Any e sim people able to preapprove?

[michael31986]

TMobile e sim
Doesn't let you pre-approval for iPhone upgrade. Anyone have success with e sim with other carriers?

 

[mjb59463]

Esim on ATT. No issue getting preapproved again.

 

[michael31986]

Esim on ATT. No issue getting preapproved again.

Through the Apple store app?

 

[farfromovin]

iUp program VZW eSim pre-pre ordered via app no problem.

 

[re2st]

I sincerely hope it is not an eSIM issue, though I’m afraid it is with T-Mobile since it was not “official” yet.

Hopefully it’ll get resolved soon!

 

[scotland007]

I sincerely hope it is not an eSIM issue, though I’m afraid it is with T-Mobile since it was not “official” yet.

Hopefully it’ll get resolved soon!

I had the esim issue. Had to use my wife’s phone with the regular sim. Both on T-Mobile

 

[techiegirl]

I have AT&T E-SIM with Xfinity physical sim and was able to preapprove on AT&T.

 

[michael31986]

I had the esim issue. Had to use my wife’s phone with the regular sim. Both on T-Mobile

How were you able to do your preapproval on her phone?

 

[scotland007]

How were you able to do your preapproval on her phone?

We use the same appleid for the App Store and purchases.

 

[michael31986]

We use the same appleid for the App Store and purchases.

Oh okay. I wonder if apple can just give me a Sim.

 

[scotland007]

Oh okay. I wonder if apple can just give me a Sim.

I know our local TMobile stores have always been really good at giving us a sim for Free, for sure worth a try. At the end of the day you have this issue because of TMobile and as a paying customer they should look to get you sorted. I just moved over to the eSim a week ago and see that its way buggy versus the physical Sim.

 

[michael31986]

I know our local TMobile stores have always been really good at giving us a sim for Free, for sure worth a try. At the end of the day you have this issue because of TMobile and as a paying customer they should look to get you sorted. I just moved over to the eSim a week ago and see that its way buggy versus the physical Sim.

I haven't noticed any difference. Minus this physical Sim issue

 

[Romelo23]

3 iPhones XS Max’s with T-Mobile eSIM. All pre-approved yesterday through Apple app, no issues.

 

[michael31986]

3 iPhones XS Max’s with T-Mobile eSIM. All pre-approved yesterday through Apple app, no issues.

Did you keep your Sim in the phone? Maybe that's why. Mine does not work.

Tmobile gave me a credit to get sims. Next time I won't throw them out.

 

[Romelo23]

Did you keep your Sim in the phone? Maybe that's why. Mine does not work.

Tmobile gave me a credit to get sims. Next time I won't throw them out.

I don’t have a physical SIM in my phone at all. I’ve had T-Mobile eSIM since December 2018.

 

[michael31986]

I don’t have a physical SIM in my phone at all. I’ve had T-Mobile eSIM since December 2018.

Hmmm. Not sure what problem with a lot of us. I always have to input phone number and last 4 SSN. And I get same error try again later. It should be instant.

 

[Romelo23]

Hmmm. Not sure what problem with a lot of us. I always have to input phone number and last 4 SSN. And I get same error try again later. It should be instant.

I also had to do that to verify my account but you’re correct, it was instant in all three of my phones. I’m sure it’s a glitch. Good luck!

 

[michael31986]

I also had to do that to verify my account but you’re correct, it was instant in all three of my phones. I’m sure it’s a glitch. Good luck!

Probably a glitch with how the e sim was set up on some phone. I think physical Sim users have all been able to get pre approval no problem.

 

[Banglazed]

I sincerely hope it is not an eSIM issue, though I’m afraid it is with T-Mobile since it was not “official” yet.

Hopefully it’ll get resolved soon!

eSIM is official for postpaid since 8/28 but it uses a different SM-DP+ Address.
https://www.t-mobile.com/news/esim-postpaid
https://support.t-mobile.com/docs/DOC-40796

Are you using official or unofficial?