Any experience with Apple repair?

Discussion in 'iPad' started by protobiont, Sep 10, 2016.

  1. protobiont macrumors 6502a

    Joined:
    Jul 6, 2010
    #1
    So, I've got an iPad Air that suddenly stopped working. Trying to restore in iTunes gives the 4005 error, which the guy at the local repair shop said is usually the battery or the charging port. (they can replace battery but not charging port, but it's $50 to open it up and see which it is and the battery seems less likely).

    What I'm wondering is, if I pay the $249 for apple's repair service, are they likely to swap it with another ipad Air, or is an iPad air 2 likely, since they don't make the 1st gen Air anymore.

    Just curious what my best option is. Thanks for any feedback.
     
  2. ron7624 macrumors 68020

    ron7624

    Joined:
    Oct 14, 2011
    Location:
    Houston, Texas area
    #2
    I am pretty sure that they will either give you an Air 1 if they have one, or send yours back for repair and give it back to you. I don't think I've ever heard of them trading up. They've never done that with me.
     
  3. protobiont thread starter macrumors 6502a

    Joined:
    Jul 6, 2010
    #3
    Thanks. I can't see spending $270 on a 2.5 year old device.
     
  4. bensisko macrumors 65816

    Joined:
    Jul 24, 2002
    Location:
    The Village
    #4
    Ron is correct. Given the age of the device, likely repair is the only option they'd give. Best case, they might offer a small sum as a trade in towards a new device, but more likely they'd offer free recycling.
     

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