Hey, I dropped my 6 day old iPhone today. It was a 4 foot drop I immediately looked at it and said "wow...not a scratch." Then I looked at the screen. It has a single hairline fracture on it. Hard to see. Here's the kicker: the outer screen (the glass) is not cracked. Only the touch-sensitive layer. So the screen now looks really, really good. But none of the touch sensitivity will work. Will they actually charge $250 to fix a $400 phone? How would you recommend framing the situation so as to maximize the chance of a charge-free return?