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aaronchow

macrumors regular
Original poster
Sep 29, 2007
164
9
Just curious, I'm about to purchase a 2013 13" rMBP (8GB/256SSD) to replace my mid-2011 MPB. I'm wondering if there are any major issues that others are experiencing? I read this forum from time to time, but I'm checking in case if I miss any threads about it. I'd wait until there are fixes available since I need it for work purposes. Thanks!
 

drenline

macrumors 6502a
Aug 8, 2010
749
9
my wifi connection keeps dropping every 10-15 seconds during some parts of my day, I brought it into Apple this week, the genius reset some network settings and I'm still getting the same issues. It's only my rMBP (late 2013/8gb/256gb) that's getting this issue, all my other apple devices never drop any connections. I recently upgraded to comcast's 50mbps connection, also, my router is built into my comcast modem.

EDIT: wow, after some googling, I found out that it was due to having my bluetooth on that my wifi connection disconnects frequently!! omg, I'm going to set up another genius bar appointment. That is unacceptable that I can't use my bluetooth speaker without having constant wifi connection drops!
 
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SquirrelGirl

macrumors member
Mar 13, 2014
30
0
Re: wifi/bluetooth issues

Did you try logging into your router and changing your wireless band channel? Or forcing your connection to your alternate band (if you have one)?

Certain devices in my house will only work with my 2.4GHz, and 2.4 doesn't play nice with my bluetooth devices if the channel is set to Auto or anything less than 10.

I have never had an issue with my 5GHz band, so I have it as the only option for any device that allows it.

It sounds like a network interference issue, not your laptop. There is nothing the Genius Bar can do for you if this is the case. Bluetooth and wifi operating on the same band can cause interference, but it should be as simple as tweaking your router settings to allow them room to function on the same band and/or choosing a different wireless access point so they are operating on altogether different bands.
 

drenline

macrumors 6502a
Aug 8, 2010
749
9
Re: wifi/bluetooth issues

Did you try logging into your router and changing your wireless band channel? Or forcing your connection to your alternate band (if you have one)?

Certain devices in my house will only work with my 2.4GHz, and 2.4 doesn't play nice with my bluetooth devices if the channel is set to Auto or anything less than 10.

I have never had an issue with my 5GHz band, so I have it as the only option for any device that allows it.

It sounds like a network interference issue, not your laptop. There is nothing the Genius Bar can do for you if this is the case. Bluetooth and wifi operating on the same band can cause interference, but it should be as simple as tweaking your router settings to allow them room to function on the same band and/or choosing a different wireless access point so they are operating on altogether different bands.

Yes, I've already logged into my router and changed the channel, still didn't make a difference. The only times I'll ever have these constant connection drops is when I turn on bluetooth. Not one single drop with the bluetooth turned off. That automatically tells me it's the bluetooth and nothing else.

All of my other apple devices never had this problem, even my older 2009 MBP never did with the bluetooth turned on and it was also on Mavericks. I've only had this rMBP for a full week and wondered why this machine was getting these drops but not my older MBP. Thought that was weird. Now, I know for a fact it's the bluetooth + wifi on at the same time.
 

SquirrelGirl

macrumors member
Mar 13, 2014
30
0
Have you tried/do you have 5GHz band?

Which router are you using? When you tried different channels, did you turn your bluetooth off during the process?

It isn't the laptop/bluetooth, it really comes down to your router/settings. Sounds like your current wifi frequency is overlapping your bluetooth, there is not enough "room" for them both to work well.


Here is a basic Apple info page - http://support.apple.com/kb/ht1365
 

drenline

macrumors 6502a
Aug 8, 2010
749
9
Have you tried/do you have 5GHz band?

Which router are you using? When you tried different channels, did you turn your bluetooth off during the process?

It isn't the laptop/bluetooth, it really comes down to your router/settings. Sounds like your current wifi frequency is overlapping your bluetooth, there is not enough "room" for them both to work well.


Here is a basic Apple info page - http://support.apple.com/kb/ht1365

My router says it's connected at 2.4 Ghz. It's a brand new built in router when Comcast upgraded my new modem to support my new 50mbps speeds. Not sure how to connect to 5 GHz? And yes I did keep my bluetooth off while switching to different channels, what is there left to do?

EDIT: I just called comcast again, they are letting me swap out my modem for a 5 GHz model. Hope this will fix my wifi issues.
 
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ssn637

macrumors 6502
Feb 12, 2009
452
48
Switzerland
I've got image retention on my new 13" 2013 rMBP (A018 display). But I purchased it from a local reseller who doesn't provide a 14-day return policy.
I also had to extend the time before deep sleep to 24 hrs because whenever I tried to resume from sleep the display remained black, even though the keyboard lighting was reactivated. There was also no keyboard or trackpad response.
 

Macshroomer

macrumors 65816
Dec 6, 2009
1,284
696
I have the 2.8/16/1TB 13" since 10/31/13 and it has been flawless, simply fantastic machine!
 

Barney63

macrumors 6502a
Jan 9, 2014
799
1
Bolton, UK.
I've got image retention on my new 13" 2013 rMBP (A018 display). But I purchased it from a local reseller who doesn't provide a 14-day return policy.
I also had to extend the time before deep sleep to 24 hrs because whenever I tried to resume from sleep the display remained black, even though the keyboard lighting was reactivated. There was also no keyboard or trackpad response.

Why not return it for a repair?

Barney
 

MacTCE

macrumors 6502
Dec 20, 2013
487
20
Raleigh NC
My router says it's connected at 2.4 Ghz. It's a brand new built in router when Comcast upgraded my new modem to support my new 50mbps speeds. Not sure how to connect to 5 GHz? And yes I did keep my bluetooth off while switching to different channels, what is there left to do?

EDIT: I just called comcast again, they are letting me swap out my modem for a 5 GHz model. Hope this will fix my wifi issues.

Any luck on the swap fixing your issue?
 

QCassidy352

macrumors G5
Mar 20, 2003
12,016
5,975
Bay Area
OP, I have had the model you're considering since late last year, and it's been flawless. No issues, major or minor. Great notebook.
 

drenline

macrumors 6502a
Aug 8, 2010
749
9
Any luck on the swap fixing your issue?

No luck, the new 5ghz Comcast router/modem's just came out earlier this month and will be available to the public in a couple weeks. Comcast is supposed to notify me when the service centers start getting them in stock. So all I can do now is wait.
 

MacTCE

macrumors 6502
Dec 20, 2013
487
20
Raleigh NC
No luck, the new 5ghz Comcast router/modem's just came out earlier this month and will be available to the public in a couple weeks. Comcast is supposed to notify me when the service centers start getting them in stock. So all I can do now is wait.

Bummer! When you do get it let us know how you make out maybe to save someone else the same grief.
 

yimyim

macrumors newbie
Mar 21, 2014
26
0
Just curious, I'm about to purchase a 2013 13" rMBP (8GB/256SSD) to replace my mid-2011 MPB. I'm wondering if there are any major issues that others are experiencing? I read this forum from time to time, but I'm checking in case if I miss any threads about it. I'd wait until there are fixes available since I need it for work purposes. Thanks!

I would consider the following major:

General performance issues when running HiDPI resolutions.
Screen grime burn-in problem(!).
Temperatures when doing anything intersive (upside is noise).

Think hard about the upgrade, most IT professionals I know advise waiting as long as possible before moving to the teething rMBPs.
 

KUguardgrl13

macrumors 68020
May 16, 2013
2,492
125
Kansas, USA
I've had that model since October and no major issues since they fixed the trackpad freezing issue.

I do sometimes have trouble connecting to wifi after sleep, but turning it off and back on again fixes it. I would bet that the next update of Mavericks will have a fix hopefully.
 
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