Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Any one else think the try out reservation is really dumb

W

Wiesenlooser

macrumors 6502a
Original poster
Jul 9, 2010
989
1,562
I was kind of thrown off by the fact that you need to make a reservation to TRY on an Apple Watch. This feels way too formal to me - kind of like an half commitment. The beauty of apple Stores was that you could always just drop by and check out their new products without any Apple Store Salesman bothering you... :(
 
Your going to be able to look at the watches but if you want to put them on, you are going to need an appointment. You could obviously drop in and see if someone is able to help you try on watches but good luck from April 10th on.
 
Do you want to go to the Apple Store to try Watch only to find out that 1000 other people have the same idea? If only there was a reservation system so you don't have to line up, and you'd also get personalised service at the same time!

Wow, they should use a reservation system.
 
sammich said:
Do you want to go to the Apple Store to try Watch only to find out that 1000 other people have the same idea? If only there was a reservation system so you don't have to line up, and you'd also get personalised service at the same time!

Wow, they should use a reservation system.
Click to expand...

You mean like how it is with every iphone every year? Stores handle it fine. :rolleyes:
 
picking up and holding an iPhone that comes in 2 sizes and 3 colors, is a little different to trying on a watch with the array of straps and materials they have.

They're not going to be scattered across a desk for anyone to try one.
 
Wiesenlooser said:
You mean like how it is with every iphone every year? Stores handle it fine. :rolleyes:
Click to expand...

I'm sure phones have dozens of different models and dozens more bands with many different sizes each that customers would like to try on.

Not to mention the whole 'this is Apple's new, most personal device. Here, lets sit down one-on-one to get you acquainted so we can part you with your money'.
 
sammich said:
I'm sure phones have dozens of different models and dozens more bands with many different sizes each that customers would like to try on.
Click to expand...

They dont. But typically Apple has at least two tables of iphones. They can make two tables with every band/ size/ combination to try on. What is the difference?
 
Personally I would rather make a reservation rather than having to wait in line behind a bunch of geeks just to have 5 minutes looking at the watch. Having said that, I just plan on doing a pre-order and having it sent to my house. I know what I want and don't need to try one out.
 
wolfpackfan said:
Personally I would rather make a reservation rather than having to wait in line behind a bunch of geeks just to have 5 minutes looking at the watch. Having said that, I just plan on doing a pre-order and having it sent to my house. I know what I want and don't need to try one out.
Click to expand...

Well you plan to buy one anyway. What about impulse buyers? They wont even be able to try an apple watch.
 
I suspect that you can just walk into a store, tell them you want to check out the watch, and if there's an employee available, you get right in. If not, they reserve a slot for you and tell you to wait or come back in a bit.

But wouldn't it be better to do that from home and know what to expect?

The stores are so busy nowadays. How else can they do it? You'd have a bunch of people who just casually want to check it out that have no intention of buying and then those of us that are serious would have to wait longer.

I rather just reserve a spot knowing what to expect than be frustrated by trying to break through the mob.

For those who already know what they want, you won't need to reserve a time, just tell someone and they'll get it and ring it up.
 
I think its a great idea. I spoke to an Apple salesperson yesterday and he said they will be putting out the display starting April 10th, all Apple stores will have the display, only certain stores will have the EDITION.

They will have the display out permanently from April 10th on, so im sure from open to close you can find your way to trying out the different watches. I have a feeling per-orders will start online the night of April 9th-10th, however you can pre-order up until April 23rd, via website or in-store.

Obviously the longer you wait to pre-order the less likely you will be able to order the exact band and case you want.
 
No, as someone who values there time I love it.

From a practical perspective it's how it must be done, at least initially. The crush of people wanting to try on the watch is going to be more than an Apple Store can handle at one time. Plus the nature of the Watch means if Apple just tethered it to cord the user would not have a true experience of what it was like to wear the watch. So better to be nannied AND have staff to answer questions.

From a sales perspective it makes it easier for Apple to ring up a pre-order sale if staff is right there to take the order.
 
Chupa Chupa said:
No, as someone who values there time I love it.

From a practical perspective it's how it must be done, at least initially. The crush of people wanting to try on the watch is going to be more than an Apple Store can handle at one time. Plus the nature of the Watch means if Apple just tethered it to cord the user would not have a true experience of what it was like to wear the watch. So better to be nannied AND have staff to answer questions.

From a sales perspective it makes it easier for Apple to ring up a pre-order sale if staff is right there to take the order.
Click to expand...

anything you pre-order from apple has to be done online. if you ask a sales rep to pre order you'll be directed to a computer to do it yourself.
 
lakaiordie said:
anything you pre-order from apple has to be done online. if you ask a sales rep to pre order you'll be directed to a computer to do it yourself.
Click to expand...

Anything... up until now. I doubt Apple is going to instruct staff to refuse taking an order for a customer after they try it on during an appt. Everything Apple is telegraphing about the Apple Watch is that it has to be sold differently than an iPhone or a Mac.
 
Chupa Chupa said:
Anything... up until now. I doubt Apple is going to instruct staff to refuse taking an order for a customer after they try it on during an appt. Everything Apple is telegraphing about the Apple Watch is that it has to be sold differently than an iPhone or a Mac.
Click to expand...

nope. it will be the same. same thing with the mac pro which can be configured to over 10grand as well. pre orders are not till next month. a retail employee cannot pre order anything for a customer. they can help them do the process on a computer when the time comes. thats it.
 
I think the try out system is dumb, but not because of the appointment reservations.

If try outs start on April 10th, why not start pre-orders on April 17th? People who want to wait for the try outs before they pre-order will probably have to wait several weeks after April 24th to get their watch, whereas those who buy sight unseen will get theirs earlier.
 
I was hoping for a "try it on before you buy" type of system, but wasn't sure how (or if) Apple would implement it.
I like the idea of getting a chance to check the fit before commiting to purchase. I'm hovering between the 38mm and the 42mm due to my small (for a guy) wrists. Plus, I'm considering a different band and would like to test it out to see if the extra expense is worth it.
 
lakaiordie said:
nope. it will be the same. same thing with the mac pro which can be configured to over 10grand as well. pre orders are not till next month. a retail employee cannot pre order anything for a customer. they can help them do the process on a computer when the time comes. thats it.
Click to expand...

Unless you are Angela Ahrendts, which I'm 100% sure you are not, then your "nope" means zero to me. Unless you want to show me proof positive of how Apple is handling pre-order in-store then you have nothing to backup what you are saying... it's just your opinion, and opinion I wouldn't bet money on for sure.
 
Chupa Chupa said:
Unless you are Angela Ahrendts, which I'm 100% sure you are not, then your "nope" means zero to me. Unless you want to show me proof positive of how Apple is handling pre-order in-store then you have nothing to backup what you are saying... it's just your opinion, and opinion I wouldn't bet money on for sure.
Click to expand...

i'll buy your apple watch if apple decides to change how pre-orders are done.

if i'm right you'll buy me one.
 
lakaiordie said:
i'll buy your apple watch if apple decides to change how pre-orders are done.

if i'm right you'll buy me one.
Click to expand...

I never bet more than beer, and only with friends. But tell you what, if I'm wrong come back and raz me if you want. If you are wrong realize the past is no indication of the future. Not everything is a robotic process.
 
Have you ever really been inside an Apple Store around a product launch? It's insane, you can barely move.

I'm sure the reservation system will change as things calm down, but for starters it is a way to manage large crowds and ensure staff can keep an eye on the product (which doesn't really have an anchoring point for security) and give individual attention to those wanting to try one out.
 
I like the try out reservation. With all of the different combinations, I think that it is a good idea so people can try them on.
 
I'm seriously wondering where they said anything about needing reservations? They didn't say much in the keynote about April 10th except "of course our retail staff will be available to let you try on and find the perfect device". Did I miss something?
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back