Any premier people that still cant check the regular ATT order status?

Discussion in 'iPhone' started by myfoneisdank, Jun 17, 2010.

  1. myfoneisdank macrumors regular

    Joined:
    Jun 28, 2009
    #1
    ordered 6/15 at 5am est, got confirmation, charge is pending on my card. premier order status says processing and was updated 5/17. but i still cannot access the regular ATT order status page using both order number and wireless number. what gives?

    anyone else in the same boat?
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
  3. iphoneg33k macrumors member

    Joined:
    Oct 6, 2008
    #4
    Same thing here. I think ATT is still having trouble or something. As long as my contract date changed i'm not worried at all.
     
  4. myfoneisdank thread starter macrumors regular

    Joined:
    Jun 28, 2009
    #5
    how do you check if your contract date has changed? i just dialed *639* and it says the same "as a valued...we can offer and upgrade with a $18 fee"
     
  5. Moyank24 macrumors 601

    Moyank24

    Joined:
    Aug 31, 2009
    Location:
    in a New York State of mind
    #6

    Mine is still saying processing as well, and when i called AT&T yesterday I got the message stating that my order will be shipped shortly. I ordered at about 4:00AM CST 6/15 so I think i'm pretty set but the charge isn't pending in my bank anymore. I've read that different banks deal with pendings differently.

    Anyone having the same experience?
     
  6. iphone1027 macrumors 6502

    Joined:
    Jul 2, 2008
    #7
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_2 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7D11 Safari/528.16)

    I ordered on 6/15 at 2:43 pm EDT, satus is processing and my cc got charged yesterday night.

    I can't access the regular AT&T status page only the business care site.

    UPDATE:
    just checked on the regular site and my order does come up now. It states 1 ordered, 1 backordered.
     
  7. Krafty macrumors 601

    Krafty

    Joined:
    Dec 31, 2007
    Location:
    La La Land
    #8
    Same. The charge on my Bank of America is gone, but I was able to see my order status from my confirmation email that says "In progress." I ordered @ 9AM on the 15th.
     
  8. mr1581 macrumors 6502

    Joined:
    Jun 21, 2007
    #9
    same... ordered at 8:30AM EST.... still showing in progress but not on regular att site... was told that there are people manually entering the orders on the olam side... would be delivered anywhere between 24-28th
     
  9. zizo79 macrumors 6502a

    zizo79

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    Jun 2, 2009
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    QQ Part
    #10
    What number did you call ?
     
  10. dangsdunks macrumors member

    Joined:
    Jan 27, 2009
    #11
    mine showed up in the regular att status. i put in my phone number and my shipping address since its going to work instead of my billing/home.

    i have a checkmark under processing and under the regular site it shows up on the 17th.

    i ordered around 9am on the 15th.
     
  11. lulla01 macrumors 68020

    lulla01

    Joined:
    Jul 13, 2007
    Location:
    U.S
    #12
    phone

    yeah put your phone number in, it shows up twice for me now even though status says back ordered i dont think thats anything to worry about
     
  12. djransom macrumors 68040

    djransom

    Joined:
    May 14, 2008
    Location:
    Chi-Town
    #13
    Called the number and got the same message this AM as well.
     
  13. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #14
    On the AT&T site mine still shows last years 3GS order :D
     
  14. Ferris23 macrumors 68020

    Joined:
    Sep 24, 2007
    #15
    Two different departments, two different systems. Honestly, don't worry if you can't see it on AT&T's non premier site, it's irrelevant anyway.
     
  15. alee macrumors 6502

    Joined:
    Jul 13, 2008
    Location:
    New York, NY
    #16
    Premier: yes, Main site: no.

    My orders were made 6/15 at 7:50a ET and 8:01a ET.
     
  16. johnparjr macrumors 6502a

    johnparjr

    Joined:
    May 10, 2005
    Location:
    Earth
    #17
    1 order always on Attention now on processing 2nd order was processing then went to attention and still is on attention
     
  17. SlvrSrfr macrumors member

    Joined:
    Jun 15, 2010
    #18
    Mine is now showing up on both sites, however, the regular ATT site shows an order date of 6/16 instead of 6/15. My order went through on 6/15 at 12:20pm pacific. Not worried though, Premier site is correct.
     
  18. brinycbri macrumors 6502a

    Joined:
    Mar 13, 2007
    #19
    i still think that premier sends the orders to the main processing center, and in this case, it went in late..so we are all behind those who aren't premier
     

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