Any reason to get Apple Care on AT4?

Discussion in 'Apple TV and Home Theater' started by caligurl, Apr 18, 2016.

  1. caligurl macrumors 68030

    caligurl

    Joined:
    Jun 8, 2009
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    socal
    #1
    I normally buy Apple Care for our iphones, ipads, apple watch, etc. But I was wondering if it was really necessary with AppleTV?
     
  2. d21mike macrumors 68040

    d21mike

    Joined:
    Jul 11, 2007
    Location:
    Torrance, CA
    #2
    I have NEVER had 1 Apple TV Fail. I current have 8 ATV 4. Over the years have had Apple TV 1,2,3. But I assume they can fail. I guess depends on the cost. But for me I generally never buy Apple Care. But did get it on my iPhone 6 Plus but did not need it so far.
     
  3. rolsskk macrumors 6502

    Joined:
    Sep 1, 2008
    #3
    Nope. It's all solid state hardware inside, so little to worry about going wrong. The basic warranty that comes with it lasts for a year, and AppleCare will only extend that for an additional year.
     
  4. benjitek macrumors 6502a

    benjitek

    Joined:
    Sep 23, 2012
    #4
    The only reason I can see is coverage for the Siri Remote -- but then again you could buy a new remote for less than the cost of AppleCare.
     
  5. caligurl thread starter macrumors 68030

    caligurl

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    Jun 8, 2009
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    socal
  6. Mac... nificent macrumors 6502

    Joined:
    Nov 20, 2012
    #6
    Remote is made out of glass and you can break it if you drop it. New remote cost 80.00. AppleCare cost 30. Gives you 2 years of protection.
     
  7. caligurl thread starter macrumors 68030

    caligurl

    Joined:
    Jun 8, 2009
    Location:
    socal
    #7
    i don't think that apple care for apple tv includes accidental damage (like from dropping the remote)
     
  8. rolsskk macrumors 6502

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    Sep 1, 2008
    #9
    Read the fine print:
     
  9. jdag macrumors 6502a

    Joined:
    Jun 15, 2012
    #10
    I do not feel it is worth it. I generally use a 10% value for extended warranties. The AppleTV AppleCare is $30, so for the 32gb version at $150, it is 20% of the initial value. And since you can often find the ATV4 on sale for #120-$140, AppleCare becomes an even worse relative value. If anything, the price on the ATV will go down in the coming months/years.

    If you lose/break the remote, pick up a new remote. Or, sell your ATV4 box alone and buy a whole new setup. If the ATV4 box dies, sell the remote alone and buy a whole new setup. Either way, save the $30 on AppleCare.
     
  10. Tech198, Apr 19, 2016
    Last edited: Apr 19, 2016

    Tech198 macrumors G4

    Joined:
    Mar 21, 2011
    Location:
    Australia, Perth
    #11
    It's cheaper ? My reasoning is the same as other products from Apple: Piece of mind..

    Never had one fail either.. You know after the 1st year u can get it repaired for free with Applecare Then again,, Apple just also wants to make a quick buck from customers...

    Usually, i find Apple care a waste... 1 year limited is enough, because if i'm gonna replace my products i'll do it within that time anyway.

    Remotes are what $30 bucks for Apple TV so i just buy new one if i need it. Of all the time we've had our Apple TV 3's a year and a half ago, i've only gone through 2 remotes..
     
  11. Mac... nificent macrumors 6502

    Joined:
    Nov 20, 2012
    #12
    That is Applecare for the Mac product line. Apple TV has its own Applecare with no such restriction. All I know is that whenever a customer has come in with a broken remote we have always honored their Applecare warranty by just giving them a new remote. If they did not buy Applecare then they are required to buy a new remote.

    http://www.apple.com/shop/product/MC252LL/B/applecare-protection-plan-for-apple-tv


    Remotes for the new Apple TV are now 80.00.
     
  12. smacrumon Suspended

    smacrumon

    Joined:
    Jan 15, 2016
    #13
    In some jurisdictions around the word, your consumer rights entitle you to a repair, replacement or refund longer than any Apple warranty guarantee might suggest. Probably best investigating your country or state's consumer law and exercising your consumer rights in the event a product fails. Apple Care is quite expensive and unnecessary if you have good consumer rights where you are located.
     
  13. rolsskk macrumors 6502

    Joined:
    Sep 1, 2008
    #14
    No, I pulled that straight from that same page, you just have to go to the fine print link:
    http://www.apple.com/legal/sales-support/applecare/appmacnaen.html
     
  14. ABC5S macrumors 68040

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #15

    Nope, $79.00


    Screen Shot 2016-04-21 at 11.21.14 AM.png
     
  15. Taisiya macrumors regular

    Joined:
    Nov 16, 2015
    #16
    I bought my ATV4 32gb for only $119 brand new from B&H Photo(NYC) recently.

    If a replacement remote is $79, that makes the ATV4 box just $40. Guess I should have bought an extra ATV4 for the same $119 as a back-up. :)
     
  16. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #17
    Accidental damage is not covered. Read the terms and conditions at the link on the page you posted.

    AppleCare+ provides protection for accidental damage, with an attached replacement fee. AppleCare does not.
     

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