I recently purchases a ScanSnap scanner, and have been trying to get it to work for a week now. I've been on the phone with Level 1 Fujitsu tech support, and we've determined that whatever is preventing ScanSnap from working is in my user account (it works flawlessly in my wife's user account on the same machine). Getting ScanSnap working is so important to me that I'm considering creating a fresh user account for myself. This is a daunting task because I have so many preferences, special configurations, symlinks, etc. that I've created over the years. I don't think I can just migrate my data from the old user account to the new one, because then I might re-create whatever is causing the problem with the ScanSnap - right? Is there any way to make this process easier, or do I just have to stick it out and do it the hard way?