I emailed Verizon about this, though, have yet to receive an answer. I tried to sign up for the service but it's says that i'm not eligible. Now, I know next to nothing about network communication medium, but does anyone know if i'm ineligible because I live in a skyscraper? I assume installation would entail wiring FO cabling from the ground floor (or wherever it enters the building) up to my apartment? We have category 5e wiring installed behind our walls, but I don't know if that would make a difference. Thanks in advance.