Anybody able to get replacement phone w/ cracked screen?

Discussion in 'iPhone' started by bakerster, Apr 29, 2009.

  1. bakerster macrumors regular

    Feb 14, 2008
    My screen is cracked on the bottom right and the back is kinda screwed up in the right corners from puppy getting ahold of my phone one day..

    i was going to return it because of bleeding on the left side of the phone all the way down it..

    am i completely out of luck now?

  2. Eyedn macrumors regular

    Mar 14, 2009
    Yeah, accidental damage is not covered under the warranty.
  3. aok1975 macrumors 6502

    Mar 11, 2009
  4. bakerster thread starter macrumors regular

    Feb 14, 2008
  5. surfer99 macrumors 6502

    Jul 30, 2006
    I was actually able to get mine replaced despite a small crack in the screen. I admit it was not as bad as yours since mine was more or less a hairline crack but the genius did see it and was aware of it. I was bringing it in because it was freezing up like 5 times a day and was getting out of control. Luckily the genius was a pretty cool guy and we BS'ed for a little while and before I knew it he just pulled out a new one and I was on my way. And I didnt even have an appt either, just walked in and they put me on stand by for like 15 min.

    I guess the moral of the story is (as you will probably realize yourself) is that I think it truely depends on the Genius you get and how likeable you can be.

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