Anybody able to get replacement phone w/ cracked screen?

Discussion in 'iPhone' started by bakerster, Apr 29, 2009.

  1. bakerster macrumors regular

    Joined:
    Feb 14, 2008
    #1
    My screen is cracked on the bottom right and the back is kinda screwed up in the right corners from puppy getting ahold of my phone one day..

    i was going to return it because of bleeding on the left side of the phone all the way down it..

    am i completely out of luck now?

    [​IMG]
    [​IMG]
     
  2. Eyedn macrumors regular

    Joined:
    Mar 14, 2009
    #2
    Yeah, accidental damage is not covered under the warranty.
     
  3. aok1975 macrumors 6502

    Joined:
    Mar 11, 2009
  4. bakerster thread starter macrumors regular

    Joined:
    Feb 14, 2008
  5. surfer99 macrumors 6502

    Joined:
    Jul 30, 2006
    Location:
    VA
    #5
    I was actually able to get mine replaced despite a small crack in the screen. I admit it was not as bad as yours since mine was more or less a hairline crack but the genius did see it and was aware of it. I was bringing it in because it was freezing up like 5 times a day and was getting out of control. Luckily the genius was a pretty cool guy and we BS'ed for a little while and before I knew it he just pulled out a new one and I was on my way. And I didnt even have an appt either, just walked in and they put me on stand by for like 15 min.

    I guess the moral of the story is (as you will probably realize yourself) is that I think it truely depends on the Genius you get and how likeable you can be.
     

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