Anybody from the UK get their battery exchanged

DerChef

macrumors 6502
Original poster
Apr 29, 2005
293
0
Northern Ireland
My 2005 G4 Powerbook was one of those effected by the over heating battery.

However whilst it is definately in the effected range of serial numbers the online checker said it wasnt.

I phoned up Apple support and got some Asian women I guess in a call centre somewhere on the other side of the world.

Communication was very difficult and I had to spell every word:mad:

In the end she said yes my battery would be exchanged and I would get an email to confirm.

That was over 3 weeks ago and nothing :confused:

Should I give them more time or pester them again :eek:
 

Richard Flynn

macrumors regular
Sep 4, 2006
162
0
Sydney
I'd ring them up again, if I were you. I was able to order replacements online for both my mother's and my PowerBooks. I did that on 11th September, and the new batteries were apparently delivered by UPS today. Not that I'm at home to see them though.
 

dcv

macrumors G3
May 24, 2005
8,021
1
Nope. I ordered mine on 28th August and I'm still waiting. I called them last week and they assured me it'd be delivered this week. Tomorrow maybe? Who knows.
 

0098386

Suspended
Jan 18, 2005
21,552
2,886
Mine arrived yesterday. My mum woke me up in a fit of rage "what have you bought from Apple AGAIN?!". I calmly reminded her it was to replace the bomb that's currently in my PowerBook and she subsided. If it's just reached Manchester then they must be reaching the further corners of the UK in the next couple of days.
 
L

Lau

Guest
DerChef said:
In the end she said yes my battery would be exchanged and I would get an email to confirm.

That was over 3 weeks ago and nothing :confused:

Should I give them more time or pester them again :eek:
Definitely phone them again if you haven't had an email confirmation. Mine arrived quickly, and I know others haven't been so lucky, but at least they had had an email to confirm it. If you haven't had anything I suspect your woman on the phone didn't put it through.