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Anybody have this problem?

U

unknown0

macrumors member
Original poster
May 16, 2010
30
0
I KNOW I put it the right billing and shipping address. However, in my confirmation email part of the billing and shipping address got cut off. Is this going to affect my order? I ordered through the Verizon website.
 
unknown0 said:
I KNOW I put it the right billing and shipping address. However, in my confirmation email part of the billing and shipping address got cut off. Is this going to affect my order? I ordered through the Verizon website.
Click to expand...

Mine did the same.. I am sure it will be shipped right though. You can always call verizon to have them double check I suppose. I may call today just for piece of mind.
 
I wanted to call but I have classes until 1 PM today and I am sure they are being swamped with people today. Maybe I will do the online chat thing later.
 
Ok just called Verizon and I am definitely not happy.

The rep said that in their system the address looks the same as the confirmation email, which means part of my address is missing. Example: My address is 2995 Chapel Ave W Apt 2X on the email it shows up 2995 Chapel Av. The same thing happened to my billing address. She said in order to change this I would have to cancel my order and order again but it would put me on the back of the line. She recommended I leave it the way it is.

This is BS. I put the address right when ordering and their system messed it up. I live in a big building so we have a doorman who receives packages since the address does not have the apt number. And also who knows if it will even get to the right street; I live on Ave W and they only have Av.

I am seriously considering canceling my order and just ordering through apple.

Any thoughts on what my options are?
 
unknown0 said:
Ok just called Verizon and I am definitely not happy.

The rep said that in their system the address looks the same as the confirmation email, which means part of my address is missing. Example: My address is 2995 Chapel Ave W Apt 2X on the email it shows up 2995 Chapel Av. The same thing happened to my billing address. She said in order to change this I would have to cancel my order and order again but it would put me on the back of the line. She recommended I leave it the way it is.

This is BS. I put the address right when ordering and their system messed it up. I live in a big building so we have a doorman who receives packages since the address does not have the apt number. And also who knows if it will even get to the right street; I live on Ave W and they only have Av.

I am seriously considering canceling my order and just ordering through apple.

Any thoughts on what my options are?
Click to expand...

It is part of thier flawless launch. Contact the Verizon guy who made that statement.
 
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