Anybody have this problem?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by unknown0, Feb 3, 2011.

  1. unknown0 macrumors member

    Joined:
    May 16, 2010
    #1
    I KNOW I put it the right billing and shipping address. However, in my confirmation email part of the billing and shipping address got cut off. Is this going to affect my order? I ordered through the Verizon website.
     
  2. Onthelo macrumors regular

    Onthelo

    Joined:
    Jan 30, 2011
    Location:
    Santa Clara - Bay Area
    #2
    Mine did the same.. I am sure it will be shipped right though. You can always call verizon to have them double check I suppose. I may call today just for piece of mind.
     
  3. mrcribbs macrumors newbie

    Joined:
    Sep 6, 2008
    #3
    My billing addy was cut off.

    I'm sure it will be fine.
     
  4. unknown0 thread starter macrumors member

    Joined:
    May 16, 2010
    #4
    I wanted to call but I have classes until 1 PM today and I am sure they are being swamped with people today. Maybe I will do the online chat thing later.
     
  5. martiansoldier macrumors 6502

    Joined:
    Nov 12, 2010
    #5
    :confused:
     
  6. unknown0 thread starter macrumors member

    Joined:
    May 16, 2010
    #6
    Ok just called Verizon and I am definitely not happy.

    The rep said that in their system the address looks the same as the confirmation email, which means part of my address is missing. Example: My address is 2995 Chapel Ave W Apt 2X on the email it shows up 2995 Chapel Av. The same thing happened to my billing address. She said in order to change this I would have to cancel my order and order again but it would put me on the back of the line. She recommended I leave it the way it is.

    This is BS. I put the address right when ordering and their system messed it up. I live in a big building so we have a doorman who receives packages since the address does not have the apt number. And also who knows if it will even get to the right street; I live on Ave W and they only have Av.

    I am seriously considering canceling my order and just ordering through apple.

    Any thoughts on what my options are?
     
  7. schwell macrumors regular

    Joined:
    Jun 21, 2009
    #7
    It is part of thier flawless launch. Contact the Verizon guy who made that statement.
     
  8. zenio macrumors 6502

    Joined:
    Feb 2, 2011
  9. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008

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