Anybody have this problem?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by unknown0, Feb 3, 2011.

  1. unknown0 macrumors member

    May 16, 2010
    I KNOW I put it the right billing and shipping address. However, in my confirmation email part of the billing and shipping address got cut off. Is this going to affect my order? I ordered through the Verizon website.
  2. Onthelo macrumors regular


    Jan 30, 2011
    Santa Clara - Bay Area
    Mine did the same.. I am sure it will be shipped right though. You can always call verizon to have them double check I suppose. I may call today just for piece of mind.
  3. mrcribbs macrumors newbie

    Sep 6, 2008
    My billing addy was cut off.

    I'm sure it will be fine.
  4. unknown0 thread starter macrumors member

    May 16, 2010
    I wanted to call but I have classes until 1 PM today and I am sure they are being swamped with people today. Maybe I will do the online chat thing later.
  5. martiansoldier macrumors 6502

    Nov 12, 2010
  6. unknown0 thread starter macrumors member

    May 16, 2010
    Ok just called Verizon and I am definitely not happy.

    The rep said that in their system the address looks the same as the confirmation email, which means part of my address is missing. Example: My address is 2995 Chapel Ave W Apt 2X on the email it shows up 2995 Chapel Av. The same thing happened to my billing address. She said in order to change this I would have to cancel my order and order again but it would put me on the back of the line. She recommended I leave it the way it is.

    This is BS. I put the address right when ordering and their system messed it up. I live in a big building so we have a doorman who receives packages since the address does not have the apt number. And also who knows if it will even get to the right street; I live on Ave W and they only have Av.

    I am seriously considering canceling my order and just ordering through apple.

    Any thoughts on what my options are?
  7. schwell macrumors regular

    Jun 21, 2009
    It is part of thier flawless launch. Contact the Verizon guy who made that statement.
  8. zenio macrumors 6502

    Feb 2, 2011
  9. Interstella5555 macrumors 603


    Jun 30, 2008

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