Anybody notice gray bar along top of 6s+ screen?

Discussion in 'iPhone' started by npolly0212, Sep 29, 2015.

  1. npolly0212 macrumors 65816

    Joined:
    Sep 21, 2015
    #1
    after seeing before launch that there was a backlight issue, I have been looking at my phone and though it was just when I was texting and having the text window scrolled up. But low and behold there is an ever so light grey bar all along the top edge of the screen...yeah yeah yeah I know it's nothing major, but with them having had backlight issues I'm worried my phone could just take a crap on me..should I take it into AT&T and see what they do/say?
     
  2. brianjsw macrumors member

    Joined:
    Sep 23, 2014
    #2
    If it's the same gray bar issue on my 6S it's probably not an indication your device is going to fail or get worse. Mine is slight too and is more or less lined up with the bottom of the mute switch. Not exchanging or returning mine its not bad enough to risk getting something worse and this kind of issue is unfortunately still par for the course with apples lcd suppliers.
     
  3. npolly0212 thread starter macrumors 65816

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    Sep 21, 2015
    #3
    Well I'm just debating because I apparently can't get AppleCare on my phone unless I go to an Apple Store but I don't have one within 3 hours of me..
     
  4. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #4
    Can't you call Applecare and tell them that you want to purchase applecare plus? It's possible and they will run a quick test remotely first before they let you purchase.
     
  5. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #5
    That's incorrect. If you live far from an Apple Store, they can make an exception for you, if you're within the time window. Start a chat or give them a call.
     
  6. npolly0212 thread starter macrumors 65816

    Joined:
    Sep 21, 2015
    #6
    Well I initiated a chat yesterday and he told me that wth this phone you can not order t over he phone? Told me that I have to go to an Apple Store to be sure t is still in good condition. Planning on trying to call in later today and see what's up
     
  7. willmtaylor macrumors G3

    willmtaylor

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    #7
    Tell them how far you live. They can make it happen.
     
  8. AndyK macrumors 65816

    AndyK

    Joined:
    Jan 10, 2008
    #8
    I've bought all my Apple Care over the phone, they just run a remote diagnostic first.
     
  9. npolly0212 thread starter macrumors 65816

    Joined:
    Sep 21, 2015
    #9
    Alright thank you guys! Appreciate it

    Now do you think I should run By att and get t looked at
     
  10. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
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    #10
    They will neither know nor care. (In my experience.)
     
  11. Bryan Bowler macrumors 68040

    Joined:
    Sep 27, 2008
    #11
    Totally agree. Don't waste your time with AT&T.

    OP, if there is truly something wrong with your iPhone, exchange it for a new one. Otherwise, if you're truly worried about something past the 12-month point, then buy Apple Care if it gives you peace of mind.
     
  12. npolly0212 thread starter macrumors 65816

    Joined:
    Sep 21, 2015
    #12
    Well I plan on buying AppleCare for sure ( gotta wait till next paycheck) so I should be good. Just didnt want anything going wrong in the next few days and having to deal with anything lol
     

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