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Anybody order from ATT Premier Business Site?

noah82

noah82

macrumors 6502a
Original poster
Oct 16, 2008
785
170
San Diego, CA
I just started managing my company's ATT account, and it seems that my only option is to order the phone from Premier.

Has anybody ever ordered an iPhone at launch from a business ATT Premier account? If so, what was your experience? Was it available at midnight? Did it arrive on launch day?

Any help is appreciated.
 
In the same boat here ;)

I am trying to decide if I should take one of my partners full upgrade (my line is only eligible for the partial upgrade price). He doesn't need a 5 and would be happy with my 4S. Just not sure if it would screw anything up when I try to switch it to my line. HMMMMM.
 
noah82 said:
I just started managing my company's ATT account, and it seems that my only option is to order the phone from Premier.

Has anybody ever ordered an iPhone at launch from a business ATT Premier account? If so, what was your experience? Was it available at midnight? Did it arrive on launch day?

Any help is appreciated.
Click to expand...

I heard earlier today in some threads that they've improved the ordering process for AT&T Business Premier customers. Did you have a chance to use the eligiblity tool from Apple before their site went down for maintenance?

Just be ready for anything... I was able to get a pre-order in last year for my 4S but it HAD to be done via AT&T's website as it did NOT work via apple.com
 
iLukeJoseph said:
In the same boat here ;)

I am trying to decide if I should take one of my partners full upgrade (my line is only eligible for the partial upgrade price). He doesn't need a 5 and would be happy with my 4S. Just not sure if it would screw anything up when I try to switch it to my line. HMMMMM.
Click to expand...

We've done this in the past at my work and never had a problem.
 
I am not eligible for a full upgrade, but since I am using a personal phone and this will be my first company provided phone, they will pay the difference. I just hope it shows up at 12:01 like everyone else!

----------
Applejuiced said:
Yes, ordered from the AT&T premier site many times with no issues.
All arrived on time.
Click to expand...

Awesome, great to hear!!
 
eleite said:
I heard earlier today in some threads that they've improved the ordering process for AT&T Business Premier customers. Did you have a chance to use the eligiblity tool from Apple before their site went down for maintenance?

Just be ready for anything... I was able to get a pre-order in last year for my 4S but it HAD to be done via AT&T's website as it did NOT work via apple.com
Click to expand...

I don't think you could check eligibility from apple for premier accounts. I know if you try to check on the standard AT&T page, or with the special text number it tells you you cannot and have to call or log into premier.

With that being said, AT&T premier's site is still fully up, and all you have to do is log in, select the number you want to check, and click "check upgrade status".
 
Just tried a sample run and I'm getting the following error:

"The mobile number entered is not a valid number. Please enter 10 digits for the phone number."

whenever I put in the number that I want to upgrade on the Premier site. Could anyone else try and see if they get the same?


EDIT: Had to clear browser cache. All is well again. :p
 
I've been with premier (fan) since 2007 and i've always ordered through apple. Last year some people didn't get their phones on friday and had to wait until monday for them.
 
just order thru ATT site or apple.. there is no special disocun they are giving for the phone really no reason to use (fan) site honestly
 
noah82 said:
We can't order from the Apple site. This is not a regular FAN discount, these are corporate accounts.
Click to expand...

Got ya thought it didnt matter once you had your account running.

So your account is specifcally because your company pays for your phone? honestly not sure..

My company log on for works say corp discount, but I have always been able to add phones from outside just if a discount was being applied liek free activation I would not get it.
 
The Premier site was still down for me as well but I FINALLY ended up getting through on apple.com. I'll go back and mess with the discount and everything else later with AT&T when they're not so overloaded.
 
I was able to place my order using the iPhone Apple Store app, already got my email, and they did a "test charge" on my credit card...
 
"Your current AT&T account is not supported on the Apple Online Store. To complete your iPhone purchase, please contact AT&T or, if this is a business account, your company's telecom manager. We apologize for the inconvenience."

This is the error most of us get who have our phones on corporate accounts. Unfortunately, out of the 23 phones I ordered on launch day (shortly after midnight), only 2 of them have shipped and they are regular 6's.
 
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