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anybody ordered the iphone 4s through app store app but got the wrong color?
- Thread starter imeth
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ordered a black but ended up getting a white.. now if you want to get the right color, the sales guy told me I would have to wait 7 days for it to be returned to the warehouse and wait another 5 days to clear the upgrade price...
You most likely got some kind of email about your order. If you re-read the email, check that it says black for sure. If it does, call apple again, tell them (in a calm voice) that the return and re-shipping will inconvenience you a lot, and that you currently have no other phone as you sold your old one to help pay for this one. They should have no trouble sending you a black one and you send them the white one when you get the black one.
they sent me a shipping label and told me it's my choice to either send it to them and wait or stick with what I got. Rep also said he was going to send me a courtesy case speck HD iphone 4 black for free. He told me it's black so if you put it in you have a black iphone. I was so pissed, I told him I want to speak to the manager, after half an hour on hold he came back with asking what case I preferred.. I got the incase snap clear frost to match the iphone along with this speck HD black case.. I should have asked for a screen protector to complete the process lol
total hold time over 1HR