Anyone Done Business With Royal Discount Technologies?

Discussion in 'Buying Tips and Advice' started by BlackMax, Apr 26, 2009.

  1. BlackMax macrumors 6502a

    BlackMax

    Joined:
    Jan 14, 2007
    Location:
    North Carolina
    #1
    My wife is going to move from a Quark/Illustrator setup to Adobe CS4 Design and wants to purchase the Adobe CS4 Creative Suite 4 Design Premium MAC bundle. Everywhere I've looked this package cost around $1700 for the full retail version. The best price I'd found before this morning was $1599 on Amazon.

    This morning a friend of mine sent me a link to an online business called Royal Discount Technologies out of Louisville, CO. Royal Discount Technologies has the Adobe CS4 Creative Suite 4 Design Premium MAC bundle for only $841.38.

    As the saying goes, if it is too good to be true it probably is, but the Royal Discount Technologies website has high ratings from CNET Certified Reviews, Price Grabber, Shopping.com and others so I'm wondering if this is the real deal or if possibly they are selling the academic bundle and just not advertising it as such.

    Has anyone ever dealt with this company? What was you experience?

    Thanks!
     
  2. Shake 'n' Bake macrumors 68020

    Shake 'n' Bake

    Joined:
    Mar 2, 2009
    Location:
    Albany
    #2
    If the reviews look generally the same, i.e. A+++++++, and what not, then it is defiantly not true.
     
  3. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
  4. BlackMax thread starter macrumors 6502a

    BlackMax

    Joined:
    Jan 14, 2007
    Location:
    North Carolina
    #4
    Thanks for the link to the above site. The last reviewer was complaining about purchasing an "adobe" product that turned out to be an "academic" version instead of the "retail" version.

    I've written the company and asked if they would guarantee a "retail" version for the price listed. I'm curious to see what they will respond with if they respond at all.
     
  5. BlackMax thread starter macrumors 6502a

    BlackMax

    Joined:
    Jan 14, 2007
    Location:
    North Carolina
    #5
    Just a follow-up... My email to the Royal Discount Technologies Sales team asking if they would guarantee a "retail" version of Adobe CS4 Design Premium for the price of $841.38 (as advertised) received NO RESPONSE.

    So, use caution if you ever consider doing business with this company.
     
  6. blackhand1001 macrumors 68030

    blackhand1001

    Joined:
    Jan 6, 2009
    #6
    I have actually ordered a windows vista upgrade off of this site for someone last year cause the price was good and it actually worked out as it should. It was a geniune copy and worked as it should. I was a little wary at first, but I wouldn't worry too much.
     
  7. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #7
    not answering e-mails is definitely a bad sign; it's an indicator that if you have a problem getting assistance will be difficult.
     
  8. blackhand1001 macrumors 68030

    blackhand1001

    Joined:
    Jan 6, 2009
    #8
    I used to do support through email and chat, but I found that nothing really gets fixed until you actually call them, especially with HP (ugh).
     
  9. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #9
    Good point! Worth a phone call to them at least. Sometimes I wonder why companies put out e-mail addresses then ignore e-mail, then complain when you call "why don't you use e-mail"?
     
  10. slarsonvail macrumors newbie

    Joined:
    May 11, 2009
    #10
    Any response from Royal Discount?

    Hi,
    I am looking to purchase adobe CS4 as well. Have you had any response from them? I see they have the OEM version which I have read is not a great idea to purchase, and a (full) version. Whatever that means.

    Anyhow, if you purchased the software, I would love to hear if it worked out and if you were able to register the software and get full support if needed.

    Thanks for your time,
    Steve
     
  11. slarsonvail macrumors newbie

    Joined:
    May 11, 2009
    #11
    Buying Adobe CS4 Design Premium from royaldiscount.com

    Hello,
    I want to purchase CS4 on Royal discount.com and have noticed their prices are about 1/2 of everyone else on the web. They have great reviews all over the web on their products. On the site they have two versions of Adobe CS4 Design Premium. The (OEM) and the (full). I'm just wondering if I am going to run into problems down the road if I purchase a full version of the software from them. Has anyone bought their Adobe products and do they seem to work correctly, as far as being fully upgradable, and allow Adobe Support if needed?
     
  12. slarsonvail macrumors newbie

    Joined:
    May 11, 2009
    #12
    Received Adobe CS4, Educational

    Hey so I ordered the software and the serial number on the back said "Design Premium Ed." I wasn't sure if that meant Education, or Edition. So I checked with a friend of mine and his serial number says "Design Premium Ret," (retail). So, I'm going to return it since it won't be fully upgradable and I called Royal as well and asked them the deal. Customer Service said they received a shipment of those they could not in fact guarantee would be fully upgradable with full support. Don't buy it. If you wanted educational version, you can get it cheaper than that anyhow.
     
  13. jamesdmc macrumors 6502

    Joined:
    Oct 17, 2007
    Location:
    Cittagazze
    #13
    I've done business with them, but it was a small purchase: ~$26 for an OEM Kaspersky Internet Security 2009 for my bootcamp hard drive in my Mac Pro. It worked (and still works) as it was supposed to. For larger purchases, yeah, I don't know if I'd go for it without doing my homework (read: calling them) first.
     
  14. royaldiscount macrumors newbie

    royaldiscount

    Joined:
    May 17, 2017
    Location:
    Niwot, Colorado
    #14
    Hi Everyone - Thanks for your input here. We have taken great steps to become one of the best discount software retailers in the industry over the last few years.

    1 - We Only Sell Legal/Genuine Software
    2 - We Will Never Sell You Something You Don't Need
    3 - We Have Some Of the Best Licensing Help & Support In the Industry
    4 - We have over 140 5-Star reviews over the last year

    Please do not hesitate to PM me or reach out with any questions.

    We would love to earn your business.

    - David Finberg
    Marketing Director
    https://www.royaldiscount.com/
     

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