So I am having the same yellow tint issue some people are having. Most of the people I hear said they went to the apple store and exchanged to a new one. But I don't have any apple store nearby, so I called the customer service and tried to exchange it to a new one. They gave me a repair id and told me to drop off my ipad at UPS, and just the ipad without cables or boxes. So is this different from just exchanging to a new one? Will they just try to fix it and send me the same one, or will they actually ship a BRAND NEW ONE, thats not refurbished one?