Carrier Anyone Else Experiencing Issues w/Apple Services on AT&T?

[TBONE72]

This started happening today and I can reproduce this behavior on my family's and friend's iPhones.

The issue: when on AT&T cellular I can't seem to use some Apple services - Find My Friends, Apple Music, & Siri. As soon as I am on WiFi it works. I am in the Minneapolis/St. Paul MN area. Anyone else experiencing the same?

 

[Applejuiced]

Nope, no issue here with AT&T.
Maybe a local area issue at your location?

 

[Mroks]

I am having the same issue. Maps on my iPad and my wife's and daughters iPhones will not work. Also on my phone which I updated yesterday, the new music app will not stream.

 

[TBONE72]

Nope, no issue here with AT&T.
Maybe a local area issue at your location?

I decided to check out the Apple discussion forums and came across this: https://discussions.apple.com/thread/7106504

Looks like others are getting hit too. It seems like an AT&T issue to me as opposed to something on Apple's side.

 

[Applejuiced]

BTW, Im still on iOS 8.1 with no probs.
Not sure if its an ios 8.4 issue.

 

[webbuzz]

All apps and services work for me. The only issue that I have with AT&T is when I enable HD Voice, my number displays as unavailable on caller id.

 

[AJsAWiz]

This started happening today and I can reproduce this behavior on my family's and friend's iPhones.

The issue: when on AT&T cellular I can't seem to use some Apple services - Find My Friends, Apple Music, & Siri. As soon as I am on WiFi it works. I am in the Minneapolis/St. Paul MN area. Anyone else experiencing the same?

I had the exact same problem. I called AT&T after I got home this afternoon. They claimed that Apple was experiencing an outage. But, they went ahead and did something on their end. I had to shut off my phone and turn it back on. I still had sporadic problems with the services you mentioned and consistently got the "you are not connected to the internet" message unless I was on wi fi. I just tried it with wi fi off. It works but there is a discernible delay. I'll try tomorrow and see if there is any improvement.

Update 7/6:
Apple suggested replacing the sim card. Just replaced it. Will see if that makes a difference.

 

[HerdJC]

My wife and I traveled from West Virginia to the Apple Store in Lexington, KY today to buy her an Apple Watch for her birthday. Both of our AT&T iPhones (hers a 6, mine a 6+) could not get Apple Maps to work properly and I had issues accessing iCloud to backup my phone (which was necessary as the camera on my 6+ suddenly decided to stop working while in the Apple Store. They replaced the camera and I'm incredibly lucky it actually happened in store as its a 2.5 hour drive). I also had issues with Apple Music in getting music to stream properly. The problem has persisted through both states and still not working properly.

 

[AJsAWiz]

I decided to check out the Apple discussion forums and came across this: https://discussions.apple.com/thread/7106504

Looks like others are getting hit too. It seems like an AT&T issue to me as opposed to something on Apple's side.

You're right! There is something rotten in Denmark. Thanks for posting the link.

 

[TBONE72]

It seems that things are working this morning. Yes?

 

[AJsAWiz]

It seems that things are working this morning. Yes?

Yes, what ever was going on yesterday seems to be gone today. From the accounts I've read online . . . it's crazy how no one (AT&T or Apple) seemed to be willing to take responsibility for this problem.

Update 7/2/15
The problem is still there but sporadic. It seems to clear up if I turn my phone off then back on again. This makes sense because the last rep said something about the phone, maybe, getting stuck on a cell tower. Restarting the phone makes it do a "tower search" again, I think. In any case I will call AT&T again.

 

[Instapez]

All apps and services work for me. The only issue that I have with AT&T is when I enable HD Voice, my number displays as unavailable on caller id.

How do you exactly enable HD voice?
I'm on AT&T with 8.4 and latest carrier update. I don't see that option anywhere in my settings.

 

[AJsAWiz]

BTW, Im still on iOS 8.1 with no probs.
Not sure if its an ios 8.4 issue.

I don't think so as the problem started, for me, before I even updated to 8.4.

 

[AJsAWiz]

This started happening today and I can reproduce this behavior on my family's and friend's iPhones.

The issue: when on AT&T cellular I can't seem to use some Apple services - Find My Friends, Apple Music, & Siri. As soon as I am on WiFi it works. I am in the Minneapolis/St. Paul MN area. Anyone else experiencing the same?

Yep, same here!

 

[webbuzz]

How do you exactly enable HD voice?
I'm on AT&T with 8.4 and latest carrier update. I don't see that option anywhere in my settings.

Settings > Cellular > Enable LTE > Select Voice & Data