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LFC2020

macrumors P6
Original poster
Apr 4, 2020
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Face ID has been 100% reliable for me previously, ever since getting my 13 pro max, it’s been behaving erratically.

Anyone else having this problem?
 
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It’s constantly learning and improving so it has to retrain when you upgrade your iPhone (as far as I know) to get as fast as the one you’ve been training for a year

That’s why you’re supposed to type in your passcode after failed attempts rather than lock and retry
 
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I think your device might be a lemon if it’s having this many issues. Guessing you’ve tried resetting Face ID?
 
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personally, my 13 pro's face id fails in a LOT more "edge cases" than the touch id iphone 7 i'm coming from. and the nebulous promise that it'll be better in a year or so isn't exactly what i'm looking for in a phone that i have to live with right now.

that said, i feel like i've heard stories of people who's fingerprints never worked as well with touchid, so i acknowledge each option might work better for some than others. for me, thats yet another argument for offering both.
 
The only problem I've had with Face ID (coming from Touch ID) is with wearing a mask. Fortunately our numbers are falling and that's becoming less of an issue.
 
The only times FaceID doesn't work for me is if my face is covered by something (notably, face mask) or if I hold my phone too close to my face so a lot of it isn't seen by the sensor. I've been pretty impressed by it, coming from touchid.
 
What’s with all these issues arising lol. Your going to make Apple develop a brand new IOS 15 from scratch, haha!
My Face ID isn't behaving, use to work flawlessly on my X, XS, 12 Pro Max, 100% success rate. 😐

I'll reset the stupid thing today, hope it's not because of the new true depth camera layout.
 
It’s constantly learning and improving so it has to retrain when you upgrade your iPhone (as far as I know) to get as fast as the one you’ve been training for a year

That’s why you’re supposed to type in your passcode after failed attempts rather than lock and retry
Hmmm, hope you're right, never ran into this issue before, normally works flawlessly straight out the gates, I'll rescan my face today.
 
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No problem with my iPhone 13 PM. FaceID works every time for me!

15.0.1 fixed the apple watch issue too so I can now unlock with my apple watch when wearing a mask (i know faceID is not used to unlock when wearing a mask) but thought i would mention it anyway
 
No problem with my iPhone 13 PM. FaceID works every time for me!

15.0.1 fixed the apple watch issue too so I can now unlock with my apple watch when wearing a mask (i know faceID is not used to unlock when wearing a mask) but thought i would mention it anyway
Never had the watch unlock issue luckily.
 
My Face ID isn't behaving, use to work flawlessly on my X, XS, 12 Pro Max, 100% success rate. 😐

I'll reset the stupid thing today, hope it's not because of the new true depth camera layout.

You could also try adding an alternate appearance, see if that helps at all.
 
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You could also try adding an alternate appearance, see if that helps at all.
Never had to do that before, I'll give it one more chance, then it's going back to apple, I demand apple perfection.

Never had this issue with my previous devices.
 
My husband says his is fine. Mine is 13 Pro and working well. I’m sorry you’re having so many problems with your new phone. I get some small wonkiness with the cameras from time to time but I think that’s on iOS, judging from what I’m reading. That’s about it.
 
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