AT&T Service
Did the hard reboot help? Is Virgin's help line any help? Are there any Virgin stores near you to go to for advice?
With my iPhone 3G, I have to remember to turn off the 3G to get 5 bars for voice in my apartment (where I use wireless for data) - maybe there's a wrinkle like that for 4S data service.
Anecdotal evidence aside, "Consumer Reports" readers rate AT&T's service as the worst in every market, for both contract and prepaid service. Sprint and Verizon are rated in the middle or at the top. For prepaid, Virgin is in a 3-way tie for 2nd place with Straight Talk and T-Mobile.
I'm waiting to see how the Virgin iPhone shakes out before buying one, but I can't wait. The plan I'ill use with Virgin will save me $60 a month over what I pay now to AT&T. Even though the phone will cost $400 more than a 2-year contract phone, the service savings will pay that back in less than 7 months.