Anyone else get the AT&T Roadside program by mistake????

kman34

macrumors member
Original poster
Jun 28, 2007
96
0
I just got a brochure in the mail thanking me for signing up for the AT&T Roadside Assistance Program...I never remember signing up for this when I activated my IPhone. (free for 30 days, then 2.99 a month) I called and they took it off my account.

The brochure kinda looks like junk mail, so be careful not to throw it away if you get one.

Just another attempt from a cell phone carrier to milk us for every nickle & dime.
 

kman34

macrumors member
Original poster
Jun 28, 2007
96
0
I already did, but just imagine how many people won't and will not examine their bill too closely?
 

iMichael72

macrumors regular
May 19, 2007
192
0
Maryland, U.S.A
When I first switched to AT@T (then Cingular), they added Roadside to my bill without even asking me.
Then when I added my wife to my plan, they gave her Roadside after I told them she didn't want to add it.

Check your bill statements!
 

Daremo

macrumors 68020
Jul 3, 2007
2,156
266
Chicago
I have the roadside assistance, an have already used it, and it saved my ass. The price for this is cheap, and worth it, in my opinion.

If you're ever in a suit, going to a wedding, in the rain, and get a flat tire, you'll be happy to know for 3 bucks a month, some guy will come out and change your tire in the mud. :D
 

Flyinace2000

macrumors 6502a
Sep 28, 2004
664
0
Let me shed some light on this.

During the activation process reps have the opportunity to add features such as data, sms, mms, or roadside. By default this page has nothing selected EXCEPT roadside, so unless I remembered to uncheck that box customers would get roadside. It was annoying to say the least.
 

yotaguy

macrumors member
May 22, 2005
38
0
Let me shed some light on this.

During the activation process reps have the opportunity to add features such as data, sms, mms, or roadside. By default this page has nothing selected EXCEPT roadside, so unless I remembered to uncheck that box customers would get roadside. It was annoying to say the least.

If you bought your phone at the at&t store than they probably added it to increase their commission.

i remeber hearing about this when i worked at radioshack (worst job of all time) last summer
 

alanisrox69

macrumors regular
Jul 10, 2007
110
0
A few months back we added a line to our family plan. At no point in time did the CSR at Cingular offer this plan. Nor did he mention it was going to be included/added.

We get our bill and were charged a prorated portion + $2.99 for the current month. Obviously the CSR added it for extra commission, etc.

I called 611 and Cingular gladly removed it and credit my account the prorated charge and the $2.99

Kinda sneaky in a way if you ask me.

-Derek-