anyone else get this email about your iphone 4 canceling?

Discussion in 'iPhone' started by soundwarp, Jun 21, 2010.

  1. soundwarp macrumors regular

    Jul 4, 2009
  2. RKilbane20 macrumors 6502a

    Jun 9, 2009
  3. soundwarp thread starter macrumors regular

    Jul 4, 2009
    yeah and i searched. this emails about compensation for them canceling
  4. soundwarp thread starter macrumors regular

    Jul 4, 2009
  5. LocoMoco macrumors member

    Apr 6, 2010
    Verify if your account is paid up to date. And your eligibility is correct. AT&T will not let you upgrade if your account is past due. I'm assuming. Your payment may have just become due between the time your order was placed and the time of verification with AT&T by apple.

    Order your phone again at Email them with your new order number and your old order number (the one they cancelled) to the email they provided. According to them they will do what's possible to get your order back in line for this wave of shipment.

    That's what I am reading anyway. But I could be way off. :rolleyes:

    Good luck!

    I would copy/past the email they sent you just to be safe.
  6. Telecacher macrumors member

    Jun 21, 2010
    Is your billing past due? Past due accounts are not eligible to upgrade.

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