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Anyone else get this kind of credit check from Sprint?

I

iphone3DG3

macrumors member
Original poster
Apr 23, 2009
69
0
NorCal!
So I preordered my iPhone through Sprint's website, and this morning I received an email saying there was missing information that delayed the order. I called in and they said they needed to verify my identity and asked me a series of questions.

I gave them a SSN and my address, and they asked me five multiple choice questions to confirm where I lived and the age of my sister. They told me a name (like for my sister), and gave me a few choices to get her age range. In the end, they said I needed no deposit to open a line with Sprint, and I had $150 spending credit.

My question is, have any of you guys gone through this? When I opened my AT&T service back in 2010 the only thing I provided them was my SSN. My order went through fine and was never asked these questions.
 
Same thing happened to me. A rep called Friday morning and asking me question to confirm my order. I had to make a $50 deposit.
 
I heard about Sprint doing that because I did a lot of research on them before Friday. Depending on your credit history, Sprint will require a deposit of $50, $150, $200, etc. (I think all carriers do this sort of thing).

I went in to a Sprint store on Thursday and had them run a check on mine to see if I required a deposit if I wanted to open a new account. After the process I was eligible for no deposit and 3 lines. Knowing this information made my process easier and didn't have an reps calling me on Friday.
 
Peace said:
Are you sure it was Sprint ?
Click to expand...

Yeah, I went on Sprint.com and called the number I saw on the website. And also, I called them, not a random call that I received. It was kind of weird, because the questions that they asked me were very sensitive.

Just want to see if there was anyone else that needed this procedure.
 
Yup, me. With AT&T. I guess they wanted to be sure I was who I said I was before they sent me $1700 worth of iPhones...
 
ZBoater said:
Yup, me. With AT&T. I guess they wanted to be sure I was who I said I was before they sent me $1700 worth of iPhones...
Click to expand...

This happened to me as well with AT&T...Just had to answer a series of multiple choice questions pertaining to my credit report. :D
 
Did anyone else not receive the conformation email? I didn't, but my Sprint and bank accounts show that it went through but my contract info didn't update either.
 
Last edited:
Do you think as a 20 year old student they would turn me away at ATT or require a despot? I've had credit card for a few months and student loans since I was 18.
 
I failed my identity verification because I couldn't remember the name of the street I lived on 25 years ago. The person in the credit dept said I had to wait 60 days to try again. (Although some people on the Sprint forum said they were able to get a second chance, so I might call back.)
 
Bruce91 said:
Do you think as a 20 year old student they would turn me away at ATT or require a despot? I've had credit card for a few months and student loans since I was 18.
Click to expand...

They won't turn you away, and it's highly unlikely they will require you to provide a third-world dictator :D. But stranger things have happened.

Well, come to think of it - if they DO require you to provide a despot, it would be the strangest thing I've ever heard of actually happening. So keep us informed please!
 
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