I've ALWAYS had trouble with Fed Ex...deliveries to the wrong address...one item sitting on the truck for a week because they said I wasn't there to sign for it when the item didn't even need to be signed for...other incidents....but today... Waiting for my 24" iMac to be delivered. Fed Ex says that it is in Hagerstown, MD and should be delivered to my house in Virginia probably this afternoon...She said that it wasn't always updated on the Internet. This was at 6am this morning. I called them because the tracking info said that it was still in route to California...and I wanted to know if I should put a pre-authorization form out or not... Well, I didn't because although the forms worked three days ago and Fed Ex took them (though they didn't put the item where I asked) they said that those forms were not authorized by Fed Ex...ok... So, I take off from work early to run home so I don't miss the Fed Ex truck... I'm online and now it shows that my package JUST arrived in Hagerstown at 3:07pm!!!! I call Fed Ex and they tell me that it has just arrived and won't be delivered until tomorrow!!! So, now I am sitting here, out of some work time....and no computer... And I have to sit around ALL day tomorrow til they bring the darn thing - great way to spend my Saturday!!!! Anyways, I'm just venting! I hate Fed Ex with a passion. I know that others have had great experiences with them but I just have not. I think they SUCK!!!!