iPhone Anyone else have no option for True Tone?

Discussion in 'iOS 12' started by tonybarnaby, Sep 22, 2018.

  1. tonybarnaby macrumors 65816

    Joined:
    Dec 3, 2017
    #1
    I googled this and found a handful of people who lost the True Tone ability when they moved from iOS 11 to 12. Never seen it with a brand new phone, but here I am.

    It didn’t work out of the box, so I set up as new iPhone 3 times. Then it showed up, but I decided to reboot my phone to see what would happen. When I turned it back on, True Tone was gone again. I tried to reset as new 3 more times to no avail.

    I’m going to return the phone ASAP, just wondering if I’m the only one with this issue? Is this most likely a hardware or software issue? Seems weird to me.
     
  2. GreyOS macrumors 68040

    GreyOS

    Joined:
    Apr 12, 2012
    #2
    Sounds like hardware to me, but yeah, will be interesting to see if anyone else has had that
     
  3. BeatCrazy macrumors 68000

    Joined:
    Jul 20, 2011
    #3
    What happens when you into Settings -> Display & Brightness? Right below the Brightness slider, there should be a toggle with True Tone.
     

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