I have had my my iPod touch for 17 days and on Friday, my screen was visited by the scratch fairy. Fifth in the middle of the video icon, there is a 1/8" long horizontal scratch that is deep enough for me to feel with my fingernail. I'm quite unhappy as you may guess and apple told me that after 14 days there isn't anything they can do about it. Luckily, my mom got the touch at BJ's wholesale club and they have a 30 day full return policy so tomorrow I'm going to get a new one. I'm just wondering if this has happened to anyone else and why it scratched when I heard its scratch proof?