Anyone else have usb power issues with Caldigit TS3+?

[dingobiatch]

I’m having an annoying issue where my Caldigit TS3+ doesn’t seem to be handling power correctly. It started because I had two USB-powered SSDs plugged in, and an adapter-powered drive bay with two HDDs plugged in. I noticed my drives were getting disconnected so I figured it’s too much power for the TS3 to handle. So I got a powered TP Link USB hub to put in between the TS3 and the drives. But when I plugged that all in, I got a message on my Mac (M1 Max) saying there’s too much power draw from USB devices. I ended up plugging the TP Link hub into the MBP itself, and that’s working fine.

My question is - why would the power draw be any higher on the USB path of the TP Link has its own power to provide?

 

[killawat]

Are you charging your Macbook at the same time you're having drive issues. Also there are drivers to increase the power output of the TS3+ on Mac OS. You shouldn't need it as it's for superdrive use, but I would give it a try.

 

[dingobiatch]

Are you charging your Macbook at the same time you're having drive issues. Also there are drivers to increase the power output of the TS3+ on Mac OS. You shouldn't need it as it's for superdrive use, but I would give it a try.

Yeah I’m charging the Mac at the same time. I also already did the power update thing when it first came out.

Isn’t the charging power dedicated and seperate from the power used for USB?

 

[killawat]

Isn’t the charging power dedicated and seperate from the power used for USB?

It should. How does it behave if you charge using the adapter.
Though, the TS3+ should be able to handle this fine. Particularly external SSDs. Everything is powered too. Can't see anything wrong with your setup.

 

[dingobiatch]

It should. How does it behave if you charge using the adapter.
Though, the TS3+ should be able to handle this fine. Particularly external SSDs. Everything is powered too. Can't see anything wrong with your setup.

I’ll try. But yeah it makes no sense to me. Feels like a hardware bug. I’ve always had weird troubles with the TS3 (webcam disconnecting or crashing, audio interface freezing) but I haven’t found an alternative that people say is better.

 

[killawat]

Feels like a hardware bug.

Yeah I forgot to mention I think the hardware is faulty. I've had a TS3 Lite die on me. The replacement is working fine for years though.

 

[dingobiatch]

Yeah I forgot to mention I think the hardware is faulty. I've had a TS3 Lite die on me. The replacement is working fine for years though.

They already replaced mine once due to the weird freezing and crashing issue with some plugged in devices.. unless I got two faulty ones in a row, it may just be a problem with the device.