Anyone else not seeing Sierra in their "Purchased" list in App Store?

Discussion in 'macOS Sierra (10.12)' started by monkeybagel, Oct 3, 2016.

  1. monkeybagel macrumors 65816

    Joined:
    Jul 24, 2011
    Location:
    United States
    #1
    I have all of the OS X releases since Lion listed in the Mac App Store in the Purchases section, but even after downloading Sierra on multiple machines, it never appears as "Purchased." The Developer Beta is still there. I wonder if this will mean that previous versions will be unavailable when they are replaced in the future? Perhaps a good idea to archive any old OSs that one may possibly need in the future for older hardware?
     
  2. jdasikainen macrumors 6502

    jdasikainen

    Joined:
    Mar 4, 2016
    Location:
    Bald Knob Arkansas
    #2
    it doesn't unless your on an older version of OS X apple changed OS X releases to where they are not bound to an apple id any more so they won't show up on purchases but for some reason if your running 1011 or earlier on another mac it will show in purchases idk y
     
  3. deany macrumors 68030

    deany

    Joined:
    Sep 16, 2012
    Location:
    North Wales
    #3
    Hi
    yes same problem
    however log out - Store + Sign Out

    Then log back in

    this restored all purchases and Sierra

    hope this helps
     
  4. monkeybagel thread starter macrumors 65816

    Joined:
    Jul 24, 2011
    Location:
    United States
    #4
    You are correct. When going to another MacBook that was running Yosemite, Sierra did indeed appear in the Purchased list.

    Thanks.
     
  5. Bob-K, Sep 26, 2017
    Last edited: Sep 26, 2017

    Bob-K macrumors member

    Joined:
    Sep 1, 2014
    Location:
    Oakland, CA
    #5
    I tried signing out of the App Store app, then logging out of my user account, then logging back in and signing in. I also tried logging into a test account.

    None of it worked.
     
  6. BaltimoreMediaBlog macrumors 6502a

    BaltimoreMediaBlog

    Joined:
    Jul 30, 2015
    Location:
    DC / Baltimore / Northeast
    #6
    Logging out does NOT restore Sierra for me. Clearly there is something amiss here. :(
     
  7. Vermifuge macrumors 68000

    Vermifuge

    Joined:
    Mar 7, 2009
    #7
    i tired to do a restore and it tells me that sierra is not in the store. So what am i supposed to do?
     
  8. Bob-K macrumors member

    Joined:
    Sep 1, 2014
    Location:
    Oakland, CA
    #8
    Contact Apple Support and/or send feedback (I did both). The more people speak up, the more likely Apple will do something about it.
     
  9. Fishrrman macrumors G5

    Fishrrman

    Joined:
    Feb 20, 2009
    #9
    Vermifuge wrote:
    "i tired to do a restore and it tells me that sierra is not in the store. So what am i supposed to do?"

    Try this URL and see what happens:
    http://osxapps.itunes.apple.com/app...-c51c-c3c1fececb99/jze1425880974225146329.pkg

    IF it works, do this:
    1. Put the downloaded installer into your Applications folder
    2. Use either Install Disk Creator of DiskMaker X to create a bootable USB flashdrive installer (you'll need a USB flashdrive 16gb or larger)
    3. Now you have a version of the Sierra installer you can store away and use when needed.
     
  10. Bob-K macrumors member

    Joined:
    Sep 1, 2014
    Location:
    Oakland, CA
    #10
    As discussed in the thread below, the link works, but - unless I missed something - the .pkg download needs to be converted to "Install macOS Sierra.app", and I haven't seen a way to do that. The solution posted requires that Sierra is already showing up in your App Store app.

    https://forums.macrumors.com/thread...sed-tab-updates-not-tied-to-apple-id.2072809/
     
  11. Macs4u macrumors 6502

    Joined:
    Apr 19, 2008
    Location:
    Stoke on Trent
    #11
    I am royally shafted as I can't get Sierra either. High Sierra has screwed my Mac up for music and need to go back to Sierra. Called Apple Support last night and just had half an hour of why High Sierra was the way forward and much better and blah blah. That doesn't help me now.

    Could somebody, who does have Sierra in their App Store, please download it and share it via google drive or something so people like me can get back to Sierra and not be shafted.

    Matt
     
  12. HenryAZ macrumors 6502a

    HenryAZ

    Joined:
    Jan 9, 2010
    Location:
    South Congress AZ
    #12
    Which is why I download the full installer from the MAS for each point version that is released. For the version in development, I keep all of the point versions. When they reach the final release, I keep only that. Offline (platter) disk space is cheap.
     
  13. EugW, Sep 29, 2017
    Last edited by a moderator: Sep 29, 2017

    EugW macrumors 601

    EugW

    Joined:
    Jun 18, 2017
    #13
    In the meantime, from the App Store I'm downloading 10.9, 10.10, and most importantly 10.11 (for my MacBookPro5,5), just to keep. I already have a drive full of clean install partitions for everything from 10.4 to 10.13, but didn't actually have the original installer images for all of them. Or actually I did, but storing them natively on my NAS with ext4 file format causes problems. This time I'll package them in a dmg file for storage.

    Since I couldn't download the old OSes on my 10.13 MacBookPro5,5, and since I can run them on my 10.7.5 MacBook either, I put the 10.7.5 MacBook into target mode and booted 10.7.5 from my MacBook Pro. Then I initiated all three downloads. Actually, I don't know if that was even necessary, but it only took me an extra 2 minutes to initiate so no biggie. Is it possible to download 10.9-10.11 on a machine that is limited to 10.7, if they're already listed on the App Store as a purchased item for me?
     
  14. redheeler macrumors 604

    redheeler

    Joined:
    Oct 17, 2014
    #14
    Not if Apple has limited it to 10.7, no.
    Screen Shot 2017-09-29 at 1.26.17 PM.png
    I recall that trying to download Mountain Lion would also produce this error, even though my 2006 iMac is already running it (unsupported install using MLPostFactor). App Store checks the iMac's model ID.
     
  15. EugW macrumors 601

    EugW

    Joined:
    Jun 18, 2017
    #15
    OK thanks. So I did the right method then... which was to put my 10.7.5-limited MacBook into Target Mode and then boot my more recent MacBook Pro off that.

    It's convenient having a MacBook Pro with Firewire that can run anything from 10.5 to 10.11, and with a patch even 10.12 and 10.13.
     
  16. splifingate macrumors 6502

    splifingate

    Joined:
    Nov 27, 2013
    Location:
    ATL
    #16
  17. Diving Capers macrumors 6502

    Diving Capers

    Joined:
    Jun 10, 2017
    #17
    5437E75D-55F4-4961-83AE-A2CF0B4382BD.jpeg 7D387AF0-658B-4A92-8CA5-86C76F6448E6.jpeg There you go... two sierra options you can look at at your leasure
    :p:p:p
     
  18. redheeler macrumors 604

    redheeler

    Joined:
    Oct 17, 2014
    #18
    Apple must've put it back up. Interesting.

    https://support.apple.com/HT208202

    First iTunes 12.6.3, now this. It's refreshing to see someone at Apple is actually listening to user feedback.
     

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