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ethanwa79

macrumors regular
Original poster
Sep 13, 2014
242
858
I have two phones, both iPhone 7, that are stuck on this when trying to do the update.
 

yanki01

macrumors 68040
Feb 28, 2009
3,579
1,695
still stuck? mines been trying to verify for about 10mins so far.
 

yanki01

macrumors 68040
Feb 28, 2009
3,579
1,695
I just got an error message trying to update to 10.3. went back to the software update and clicked install again. we'll see.
 

noty

macrumors member
Sep 7, 2005
74
17
I have two phones, both iPhone 7, that are stuck on this when trying to do the update.
My iPhone 6 has been stuck on verifying update for about 15 minutes now. Can't do anything since I cant even unlock my phone. Don't want to force a restart because I'm scared I might brick it. Any suggestions?
 

Zoisite

macrumors newbie
Sep 13, 2016
9
4
My iPhone 6 has been stuck on verifying update for about 15 minutes now. Can't do anything since I cant even unlock my phone. Don't want to force a restart because I'm scared I might brick it. Any suggestions?

I had an iPhone 6s and an iPhone 7 verify for about 15 minutes before failing. After that I deleted the update from both devices, restarted both, and tried again. Second time went fine on both devices.
 

noty

macrumors member
Sep 7, 2005
74
17
I had an iPhone 6s and an iPhone 7 verify for about 15 minutes before failing. After that I deleted the update from both devices, restarted both, and tried again. Second time went fine on both devices.
I wish mine would fail, buts it's still verifying update. Guess I'll wait a little longer then cross my fingers and restart.
 

CTHarrryH

macrumors 68030
Jul 4, 2012
2,717
1,178
Nope running the new update - took about the normal amount of time - i update through iTunes - maybe over the air is a problem?
 

applewatch

macrumors 6502a
Sep 10, 2014
503
416
NorCal
My iPhone 6 has been stuck on verifying update for about 15 minutes now. Can't do anything since I cant even unlock my phone. Don't want to force a restart because I'm scared I might brick it. Any suggestions?
I force restarted and it worked fine after.
 
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smorrissey

macrumors 65816
Mar 12, 2015
1,407
639
I got stuck on veryfing ID, servers are too busy to perform a clean ios 10.3 installation and i had to do that because my device couldn't synch with my PC after upgrading to 10.3....sigh
 

mikosk

macrumors regular
Sep 20, 2013
179
98
I had this issue, did a hard reboot twice, which didn't help. I then got the 10.3 install error message twice, still no luck. I then turned off wifi and verified over LTE (not download, that was done over wifi without issue), that sailed through in minutes.

So if you are stuck, try to verify over your cell connection, that worked for me.
 

humblecoder

macrumors newbie
Apr 9, 2010
28
25
I'm stuck after the update at "Enter the Apple ID password. . ." I entered the password and it's just spinning. I can receive phone calls, but I can do absolutely NOTHING else. I couldn't even hang up the phone call manually -- the other person had to hang up.

. . . it's been 2 hours. :eek:o_O:mad:
 
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EfratBarTal

macrumors member
Nov 2, 2012
69
118
Had the same problem. Succeeded on the 3rd try.
The first time I waited 45 minutes and then did a hard reset, because it was just stuck on "verifying".
Second try I waited 15 minutes but then failure message popped and I could go back to using the device.
Third try verification took about one minute and all seems fine, as it rebooted and now installing.

I always took the time in the past, and waited a few days to do any major (or one dot) upgrades on my devices.
I don't think I ever experienced this kind of problem.

Oh well, at least it's working now.
 

wproct

macrumors 6502
Dec 4, 2014
453
163
Iowa
I did the upgrade on 3 different phones. The first two were both 6s phones and the upgrade went through smoothly without a hitch. The third phone was a 5s and it got stuck on "verifying update". I wound up having to reboot our internet modem and then the upgrade went through without further problems. I don't know what happened that our modem didn't like, but it all worked out.
 

Jamie.Rasmussen

macrumors newbie
Mar 31, 2017
1
0
The trick that wound up working for me, after two days of frustration and hard-reboots, was the power switch. Hit the lock button while stuck on the verification screen. After the screen goes dark, wait a few seconds, then unlock it. Wait a few more seconds, then repeat. Something about this cycle moves the process along. It took me about 15 cycles, but eventually I couldn't lock the screen again. Once it does this, it's indicative that it's actually finally verifying. It should reboot and apply the update shortly after. Hope that helps!
 
Last edited:

cswifx

Suspended
Dec 15, 2016
563
180
You can try deleting the update from Storage Usage then try downloading it again.
 

eddybsb4u

macrumors newbie
Apr 5, 2017
1
0
Just hard rest ur devices when it does that its that simple

I have reset about three times and nothing solves the issue
[doublepost=1491401781][/doublepost]
I did the upgrade on 3 different phones. The first two were both 6s phones and the upgrade went through smoothly without a hitch. The third phone was a 5s and it got stuck on "verifying update". I wound up having to reboot our internet modem and then the upgrade went through without further problems. I don't know what happened that our modem didn't like, but it all worked out.

Hi, I have tried everything I can but it wont go through. Im on iPhone 6s Plus
 

mizzchic

macrumors newbie
Apr 5, 2017
4
0
You can try deleting the update from Storage Usage then try downloading it again.
IM USING IPHONE5 IV BIN STUCK ON IOS 10.2.1 NOT VERIFYING NEVER AD ANY HASSLE IN THE PAST
if anybody as an clue pls message me
 

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C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
19,453
IM USING IPHONE5 IV BIN STUCK ON IOS 10.2.1 NOT VERIFYING NEVER AD ANY HASSLE IN THE PAST
if anybody as an clue pls message me
Have you tried deleting the downloaded update from your phone and then checking for updates again which should give you iOS 10.3.1 to install?
 

gazzyjuruj

macrumors newbie
Apr 6, 2017
1
0
Okay guys, I tried it last night on my iPhone 6, was stuck for around 20-25 minutes and then it throwed me an error, i rebooted my phone and tried now in the morning, was stuck in "verifying update" for about 10-15 minutes and finally rebooted itself and applying the update.
Hope it's fixed for you all as well!
 
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