Silly John Fatty

macrumors 6502a
Original poster
Nov 6, 2012
996
33
Hi people,

my Apple Watch 6 stopped syncing to my first gen iPhone SE and I thought it may have something to do with the latest updates to iOS 14 and watchOS 7. Does anyone else have that?

Basically none of the data on my Watch gets synced to my iPhone's Health app. Training, Blood Oxygen, Heart Rate, Sleep… I can see the data on the Watch, but it's just not getting transferred to iPhone Health.

I check all settings and have everything turned on (Bluetooth, Wifi, etc.) and I have also enabled iCloud syncing of Health data and all other settings required for the data to be synced between both devices.

This has been going on for days now and the Watch still doesn't sync. It's extremely annoying to waste time on this. I just wanted a working Apple Watch, but instead, I am spending hours asking questions and writing dissertations about a non-working Apple Watch. If the Watch is a full-time job, I'll have to return it.
 
  • Like
Reactions: rmw49

WildSky

Contributor
Apr 16, 2020
4,110
3,573
East of the sun, west of the moon
You haven't mentioned any troubleshooting steps you might have taken other than checking the settings. Have you restarted both devices? Have you Reset All Settings on your phone? Have you tried toggling Airplane mode on the watch?
 

Silly John Fatty

macrumors 6502a
Original poster
Nov 6, 2012
996
33
You haven't mentioned any troubleshooting steps you might have taken other than checking the settings. Have you restarted both devices? Have you Reset All Settings on your phone? Have you tried toggling Airplane mode on the watch?

Oops, thanks! I've not only restarted them but I even reset my Apple Watch and repaired it with my iPhone. It didn't change anything to my problem, sadly.
 

Silly John Fatty

macrumors 6502a
Original poster
Nov 6, 2012
996
33
And it's only a syncing issue with Activity/Health data, no other apps?

I'd say so, because I can see my reminders and my Watch also rings when my iPhone rings. I also get my E-mails. Yeah, I believe it's really just Apple Health…
 

WildSky

Contributor
Apr 16, 2020
4,110
3,573
East of the sun, west of the moon
I'd say so, because I can see my reminders and my Watch also rings when my iPhone rings. I also get my E-mails. Yeah, I believe it's really just Apple Health…
Well, how frustrating. You can try the other two suggestions I made, but no guarantees. It would be nice to have another phone to test with but that's not something most of us can do.
 
  • Like
Reactions: Silly John Fatty

Silly John Fatty

macrumors 6502a
Original poster
Nov 6, 2012
996
33
Well, how frustrating. You can try the other two suggestions I made, but no guarantees. It would be nice to have another phone to test with but that's not something most of us can do.

Yes, it really is. I guess I'll try to reset my phone, that's very annoying as well. Before that I will call Apple Care tomorrow. I called them once already but couldn't help me. I also think I have my iPhone 5s somewhere, maybe I can make use of it. Thanks so far!
 
  • Like
Reactions: WildSky

WildSky

Contributor
Apr 16, 2020
4,110
3,573
East of the sun, west of the moon
Yes, it really is. I guess I'll try to reset my phone, that's very annoying as well. Before that I will call Apple Care tomorrow. I called them once already but couldn't help me. I also think I have my iPhone 5s somewhere, maybe I can make use of it. Thanks so far!
iOS 14 isn't compatible with the iPhone 5s; it's only 6s and later.
 
  • Like
Reactions: Silly John Fatty

jz0309

Contributor
Sep 25, 2018
3,056
9,749
Temecula, CA
Is your watch allowed to write to the Health app, that means listed as a data source in the app? After I re-paired mine (battery drain on os7) I did not change the watch name so it is listed twice now...
 

Silly John Fatty

macrumors 6502a
Original poster
Nov 6, 2012
996
33
iOS 14 isn't compatible with the iPhone 5s; it's only 6s and later.

Right, thanks!

Is your watch allowed to write to the Health app, that means listed as a data source in the app? After I re-paired mine (battery drain on os7) I did not change the watch name so it is listed twice now...

I just checked and actually I have that too. And my iPhone is listed twice as well. But since you have that as well and your Watch works fine, I suppose this isn't the issue.

watchOS 7 works with iOS 14. Is your iPhone up to date?

Yup, both the Watch and the iPhone have the latest software!
 

jz0309

Contributor
Sep 25, 2018
3,056
9,749
Temecula, CA
I just checked and actually I have that too. And my iPhone is listed twice as well. But since you have that as well and your Watch works fine, I suppose this isn't the issue.



Yup, both the Watch and the iPhone have the latest software!
For the watch entries, one of them is your data prior to unpair/repair and the other one after re-pair... might want to check the dates/times of the last entries in ea, maybe that will give you a clue, and same for the phone...
I’m did you actually reset your phone? I’ve never done that so not sure what implications that might have.

also, I believe in the watchos7 battery drain thread someone was advised by Apple to setup both watch and phone as new and if memory serves there was a link to a support document, might be worthwhile searching for that and looking there...
 

jz0309

Contributor
Sep 25, 2018
3,056
9,749
Temecula, CA
You might want to make sure you're on watchOS 7.02 which is supposed to resolve battery drain issues. I can't verify that it works, but maybe someone else can confirm.

I installed it and battery life is slightly better than it was with watchos6 and 7.01
 

Silly John Fatty

macrumors 6502a
Original poster
Nov 6, 2012
996
33
For the watch entries, one of them is your data prior to unpair/repair and the other one after re-pair... might want to check the dates/times of the last entries in ea, maybe that will give you a clue, and same for the phone...
I’m did you actually reset your phone? I’ve never done that so not sure what implications that might have.

also, I believe in the watchos7 battery drain thread someone was advised by Apple to setup both watch and phone as new and if memory serves there was a link to a support document, might be worthwhile searching for that and looking there...

I haven't reset my phone, because it's so much hassle. I'll first contact Apple Support today.

As for the Battery, I don't think I have a problem with that nor do I think it could be the reason why it doesn't sync with Apple Health. But then again it's my first Apple Watch and I don't know if it shouldn't hold longer.
 

WildSky

Contributor
Apr 16, 2020
4,110
3,573
East of the sun, west of the moon
I haven't reset my phone, because it's so much hassle. I'll first contact Apple Support today.

As for the Battery, I don't think I have a problem with that nor do I think it could be the reason why it doesn't sync with Apple Health. But then again it's my first Apple Watch and I don't know if it shouldn't hold longer.
I think we got derailed about battery drain based on someone else's comment, not your issues. Let us know how it goes with Apple Support today.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.