iPhone Anyone ever have their iphone serviced by Apple?

Discussion in 'Jailbreaks and iOS Hacks' started by ntegra, Oct 4, 2014.

  1. ntegra macrumors regular

    Joined:
    Oct 10, 2010
    #1
    Early models of iPhone 5 have a bad solder on the sleep/wake button, causing it to be inoperable over time.

    Needless to say I fall under this category. I've had my iPhone 5 since launch and my sleep button does not work AT ALL anymore.

    Apple issued a recall for the iphone 5, you can check your serial here:

    https://www.apple.com/support/iphone5-sleepwakebutton/

    On that page they indicate they will upgrade your software to iOS 7. Is this out of date and really they mean iOS8 or can I go in with a JB'd phone and not lose my JB?

    Just curious if anyone recently went in for repairs with ios7 jailbroken.
     
  2. TriJetHero macrumors 601

    TriJetHero

    Joined:
    Oct 13, 2010
    Location:
    World
    #2
    Generally they refuse service on a JB device, you might get lucky, but don't count on it.
     
  3. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
    #3
    Might depend on the intelligence of your genius.

    Mine wasn't ever too heavily jailbroken, so I'd hide the JB apps using a tweak, disable themes or tweaks, ect.

    Worked every time.
     
  4. ntegra thread starter macrumors regular

    Joined:
    Oct 10, 2010
    #4
    Just wondering if they will force ios8 whether it's jb'd or not.
     
  5. webcrush macrumors regular

    Joined:
    Nov 6, 2010
    #5
    My model 5 is in the same condition as yours, plus has the battery issue too. Apple told me they'd be updating it to the latest iOS version and if I were on 7, it would be 8 afterward.
     
  6. LosAngelesRider macrumors newbie

    Joined:
    Aug 5, 2010
    #6
    I dropped mines off and they took 3 weeks to contact me. They ended up replacing my launch day unit. This was last month. Came with ios 7.1.2
     
  7. Anonymous Freak macrumors 601

    Anonymous Freak

    Joined:
    Dec 12, 2002
    Location:
    Cascadia
    #7
    Hide any Jailbreak apps within folders, and make the OS look stock. (Disable any add-ons that would be obvious.)

    Add a security code (something simple, 1-2-3-4, that you can tell them if they INSIST on having it.)

    Bring it in with a dead battery. (Hey, your sleep/wake switch is dead, so you couldn't turn it off to save battery, right?)

    Ask if it's going to be repaired in-house, or sent out for repair.

    If they say it's going to be sent out, assume they'll end up swapping it with a refurbished, and that you won't get your own device back.
     
  8. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
    #8
    Ah, I see.

    They likely would want you to restore to the newest firmware. This isn't always an issue, depending on when the latest jailbreak or iOS software was released (e.g. if you took it in before 8.0.0 had dropped, and 7.1.2 was "up to date")
     
  9. ntegra thread starter macrumors regular

    Joined:
    Oct 10, 2010
    #9
    Thanks for the replies, I'm going to hide all my jb stuff, bring it in with low battery, and if they update it to 8.0 I might just end up getting the iphone 6, lol. My iphone 5 battery lasts only about 12 hours now and I'm somewhat due for a new device anyway. If I'm going to rock ios8 I figure it might as well be on a new device...
     
  10. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Calif
    #10
    My iP5 also is eligible for the sleep/wake button and battery recall. Been hesitant to bring it in since I don't wanna lose my JB.
     
  11. gngan macrumors 68000

    gngan

    Joined:
    Jan 1, 2009
    Location:
    MacWorld
    #11
    Why would anyone rather have a JB iphone 5 than battery and sleep/wake button issue.
     
  12. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
    #12
    Wouldn't you rather get it swapped while the recall is still in play, because there will probably always be another JB on the horizon.
     
  13. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Calif
    #13
    The thing is I don't have the sleep/wake button or battery issues on mine but phone is eligible when I enter the serial number.

    I definitely will take it in before the recall expires.
     
  14. iMrNiceGuy0023 macrumors 68000

    Joined:
    Jun 5, 2009
    #14
    crazy I went to Apple earlier this year with the sleep button issue they wanted to charge me $250. Now they're fixing it 2 years later
     
  15. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
    #15
    Wasn't there a recall?
     

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